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Bureau of Emergency Medical Services
Frequently Asked Questions

These are common questions about New Hampshire’s EMS system.

 
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  • What is the difference between certification and licensure?
    Certification means that you have successfully completed a course of instruction and have been examined and issued a certificate to that effect. Licensure grants you official permission to use the skills for which you are certified. To practice as an EMS provider at any level, you must be licensed, and to be licensed, you must first be certified. If your certification expires, it may render your license invalid. Check with the Licensing Coordinator for a more complete explanation at 603-223-4218, or e-mail kathy.doolan@dos.nh.gov.
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  • What is the Bureau of EMS First Responder & EMT-Basic Exam Process?
    Contact Liza Burrill: 603-271-0789 or liza.burrill@dos.nh.gov.
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  • What is the National Registry of EMT’s EMT-Intermediate and Paramedic Exam Process?
    Contact Liza Burrill at 603-271-0789 or liza.burrill@dos.nh.gov..
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  • Where do I get an overview of First Responder through Paramedic courses (purpose/content)?
    Contact Liza Burrill: 603-271-0789 or liza.burrill@dos.nh.gov.
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  • What is the required equipment on a licensed ambulance in NH?
    Contact Diane Bunnell at 603-271-0787 or diane.bunnell@dos.nh.gov..
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  • Where do I find the staffing requirements for ambulance responses in NH?
    Contact Diane Bunnell at 603-271-0787 or diane.bunnell@dos.nh.gov..
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  • What is the status on EMS rules for Training, EMS Instructor/Coordinators, DNR, AED?
    Contact staff member in EMS operations.
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  • What about waivers or other special situations?
    Waivers are intended to provide temporary relief in special extreme situations. They are not a way to get around existing rules or licensing requirements. Each request for a waiver is evaluated individually by the Director, who makes the final determination about granting the waiver. Requesting a waiver generally requires producing considerable documentation and verification of the special nature of the situation and reason for the request. Contact Jon Bouffard, EMS Deputy Bureau Chief, at (603) 223-4200, or e-mail jon.bouffard@dos.nh.gov.
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