1. COMPUTER TERMINAL AT THE INSURANCE DEPARTMENT
If you wish, you can review the filings by using the computer terminal for public access data on SERFF (System for Electronic Forms Filing) located in the lobby of the Insurance Department. Access to this terminal is on a first come first serve basis. For security reasons, should you need to copy files the Department has a supply of CDs available for $2.00 each. If using your own CD, it must be new and sealed in its original packaging. Paper copies are available at a cost of $0.25 each per page.
2. REMOTE ACCESS ALTERNATIVE
We are pleased to provide you another alternative method for viewing Rate and Form Filings electronically. You can click on the following link: https://filingaccess.serff.com/sfa/home/nh to view these filings remotely, from your own home or office or anywhere you have access to a computer.
If you need assistance finding a Rate or Form Filing or if you have questions about what Filings are available to the public, please contact the Insurance Department directly at INS-RateandFormquestions@ins.nh.gov and we will provide you with the assistance you need. We are available Monday through Friday from 8:00 am to 4:30 pm EST.
If you are experiencing technical difficulties with the SERFF system or problems accessing the SERFF alternative remote access website, please direct your questions to the SERFF Help Desk at 816-783-8990 or email firstname.lastname@example.org. The Insurance Department cannot help with computer systems issues or technical issues related to SERFF. The SERFF Help Desk is staffed Monday through Thursday from 8:00am to 8:00pm CST, and Friday from 8:00am to 5:00pm CST. If a Customer Support Analyst is not available, please leave a message with the SERFF Help Desk. Your call or email will be returned the next business day by SERFF staff.
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