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Bureau of Emergency Communications (9-1-1)
Frequently Asked Questions

Why did my address change?

Many residents of the state have undergone addressing changes resulting in a change of street name, street number, or both. In supporting the goal of a quick, efficient, and safe response to emergency scenes, NENA addressing guidelines recommend the elimination of vague or like-sound addressing. A town having a "forest ridge road" and a "forest bridge road" could result in confusion to callers, call takers, dispatchers, or even the responding emergency units.

Questions regarding address changes or the mapping process in general may be directed to Erik Sobel (, IT Manager, at (603) 271-6911.

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