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Emergency Services & Communications (9-1-1)
Contact Us

Headquarter’s Mailing Address:

Department of Safety
Division of Emergency Services and Communications
33 Hazen Drive
Concord, NH  03305

Street Address:

Incident Planning and Operations Center (IPOC)
110 Smokey Bear Blvd,
Concord NH 03305

Staff Listing

 

Business Hours:

Office Hours: 8:15 to 4:15 - Monday through Friday

Telephone Numbers:

Emergency
Toll-Free - In-state only
Concord Office
Concord Fax
Laconia Office
Laconia Fax
TTY/TDD Relay Services
9-1-1
800-806-1242
603-271-6911
603-271-6609
603-527-2069
603-528-7570
800-735-2964

9-1-1 Record Requests:

The New Hampshire Division of Emergency Services and Communications cannot produce the records as they are confidential and therefore privileged by the applicable statute (RSA 106-H), unless they fall under one of the exceptions outlined in paragraphs I and II, pursuant to RSA 106-H:14:

106-H:14 Information Not Subject to Right-to-Know Law. – Any information or records compiled under this chapter shall not be considered a public record for the purposes of RSA 91-A regardless of the use of such information under paragraph I or II. Notwithstanding any provision of law to the contrary, the bureau shall only make information or records compiled under this chapter available as follows:

I. On a case-by-case basis to a law enforcement agency that requires the information or records for investigative purposes; and

II. To the department of environmental services solely for the purpose of estimating the location of wells subject to RSA 482-B. Information shared with the department of environmental services under this provision shall be limited to geographic information systems data that will aid in locating such wells. The department of environmental services shall not release such shared data under RSA 91-A.

Source. 1992, 165:1. 2006, 137:2. 2007, 89:2, eff. Dec. 8, 2007.

***Law enforcement agencies should complete the DESC Record Request Form and e-mail it to desc.recordrequest@dos.nh.gov.

Enhanced 9-1-1 recordings shall be retained for 6 months. Read the Department of Safety, Emergency Communications Rules here.

Directions:

 

Concord Office: (Map Adobe Acrobat Reader Symbol)

FROM THE SOUTH:
Take I-93 North to Concord to Exit 13 (Manchester Street). At end of exit, bear right. Go over the bridge and turn left at the lights onto Old Turnpike Road.
Follow Old Turnpike Road to next set of lights (Airport Road). Go straight through the lights onto Regional Drive to next set of lights (NH Route 106). Go through lights onto Smokey Bear Boulevard. Follow road to the end and park in upper left hand parking lot. Please use the right hand door with the black 'IPOC' awning.

FROM THE NORTH:
Take I-93 South to Concord to Exit 13 (Manchester Street). At the end of the exit, bear left. Go through lights onto Route 3 South (Manchester Street). Follow directions from above.

FROM THE EAST:
Take Route 4 East to Chichester. At the fork near Super Shoes, stay straight on Route 9 West . Follow Route 9 to the first set of light and turn left onto Route 106 South. Go through four sets of traffic lights and at the fifth set of lights, turn left onto Smokey Bear Boulevard. Follow remaining directions from above.

FROM THE WEST:
Take Route 9 East to I-89 South to I-93 North to Exit 13 (Manchester Street). Follow remaining directions from above.

Laconia Office: (Map Adobe Acrobat Reader Symbol)

50 Communications Drive
Laconia, NH  03426

Interstate 93 north or south, take Exit 20. Turn left onto Route 3 off the exit towards Laconia. Follow Route 3 for approximately 7.5 miles. At the junction of Route 3 and Route 106, turn left. Follow 2.5 miles to One Right Way Path; turn left. Proceed straight up the hill for .2 miles and turn left onto Communications Drive. The Bureau will be on your left.

Adobe Acrobat Reader Symbol Adobe Acrobat Reader format. You can download a free reader from Adobe.

   
  New Hampshire Department of Safety | 33 Hazen Drive | Concord, NH 03305
TDD Access: Relay NH 1-800-735-2964
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