New Hampshire Department of Corrections
105 Pleasant Street
PO Box 1806
Concord NH 03302-1806
Phone: (603) 271-5600
feedback@doc.nh.gov
Fax: (888) 908-6609

Office of the Commissioner

• Commissioner, Helen Hanks, (603) 271-5600 helen.hanks@doc.nh.gov
• Assistant Commissioner, William Conway, (603) 271-5600 william.conway@doc.nh.gov
• Director of Training and Security, Chris Kench, (603) 271-5600
• Human Resources Bureau, Ella Fredette, Administrator, (603) 271-5650
• Director of the Division of Community Corrections and Programming Services, Nicholas Duffy (603) 271-0078
• Director of Professional Standards, Lynmarie Cusack (603) 271-5600
• Office of Offender Records, Jay MacKey, Supervisor, (603) 271-1825
• Office of Victim Services, Nichole Kipphut, Coordinator, (603) 271-7351, E-mail: Victim Services
  To report sexual abuse on behalf of an inmate under PREA (Prison Rape Elimination Act) please e-mail your information to preareporting@doc.nh.gov
• Administrator of Communications, Marketing & Employee Wellness, Tina Thurber, (603) 271-5648 tina.thurber@doc.nh.gov
• (Media requests and Right to know requests) Please submit requests in writing to feedback@doc.nh.gov

Prison Wardens

• New Hampshire State Prison for Men, Concord, Michelle Edmark, Warden, (603) 271-1801 michelle.edmark@doc.nh.gov
• New Hampshire Correctional Facility for Women, Concord, Nicole Plante, Warden, (603) 271-0200 nicole.plante@doc.nh.gov
• Northern New Hampshire Correctional Facility, Berlin, Corey Riendeau, Warden, (603) 752-0301 corey.riendeau@doc.nh.gov

Division of Field Services (Probation/Parole)

• Division of Field Services, Director, (603) 271-5652
• Assistant Director, (603) 271-5652
• Collections Office, (603) 271-0103 , sylvia.lepage@doc.nh.gov
• New Hampshire Adult Parole Board, Executive Assistant, (603) 271-2569
• Sentinel Offender Services, John Markland, NH Program Administrator, 603-619-2627, JMarkland@sentineladvantage.com

Division of Administration/Financial Management

• Robin Maddaus, Director of Administration, (603) 271-5607 E-mail: Financial Services
• Lisa Stone, Assistant Director, (603) 271-5607
• Bureau of Services, Jonathan Hanson, Administrator, (603) 271-1888
• Office of Contracts and Grants, Jennifer Lind, (603) 271- 7602, jennifer.lind@doc.nh.gov

Transitional Housing

• Administrator of Reentry Service/Transitional Housing, Daniel McDonough, (603)271-7468 daniel.mcdonough@doc.nh.gov
• Calumet Transitional Housing Unit, Manchester, NH, Joshua Leonard, Program Coordinator (603)271-1928 joshua.leonard@doc.nh.gov
• Shea Farm Transitional Housing, Concord, NH, Chelsey Jones, Program Coordinator, (603)271-6368 chelsey.jones@doc.nh.gov
• North End Transitional Housing Unit, Concord, NH, Monique McDonald, Program Coordinator, (603)271-3957 monique.mcdonald@doc.nh.gov
• Corrections Transitional Work Center, Concord, NH, Operations Lieutenant, (603)271-1924

Medical/Forensics Services

• Director, Paula Mattis (603) 271-5563, Director Fax: (603)271-5539 E-mail:Medical-Forensics Services
• Deputy Director of Forensic Services , Heidi Guinen, (603)271-8018 or (603) 752-0350
• Chief Forensic Examiner, Dr. Shannon Bader, (603)271-7457
• Chief Medical Director, (603)271-7936
• Medical Director of Forensic Services, (603)271-1844
• Director of Nursing, Ryan Landry, (603)271-5631
• Administraror of Behavioral Health, (603)271-1921
• Secure Psychiatric Unit/Residential Treatment Unit, Deborah Robinson, Administrator, (603) 271-7924
• Medical Records Office (603)271-6063 Medical Records ROI Fax: (603) 271-5295
• Chief Pharmacist, (603)271-0767

Division of Community Corrections and Programming

• Director, Nicholas Duffy, (603)271-0078 nicholas.duffy@doc.nh.gov
• Deputy Director, Laurie Foster, (603)271-7359 laurie.foster@doc.nh.gov
• Administrator of Programs, NHSP-M & NHCF-W, Andrew Holmes, (603)271-5627 andrew.holmes@doc.nh.gov
• Administrator of Programs, NNHCF, Jessica Riendeau, (603)752-0389 jessica.riendeau@doc.nh.gov
• Education Director, Laura Hardwick, (603)271-7357, laura.hardwick@doc.nh.gov
• Adminstrator of Family Connections Center, Kristina Toth, (603)271-2255, kristina.toth@doc.nh.gov
• New Hampshire Correctional Industries, Administrator, (603)271-1875,
• Marketing and Sales Program Specialist, Laura Williams, (603)271-1933, laura.williams@doc.nh.gov
• Correctional Industries Showroom, Concord, NH, (603)271-8299. industries.staff@doc.nh.gov

Visiting Information

• (603)271-6091

General Questions/Comments/Complaints (if nothing above seems appropriate):
These numbers should be used when the complaint is about the facility in general
Specific resident problems should be handled by mail, as usual, in order to correctly document them.

• New Hampshire State Prison for Men (NHSP-M Concord)
  Days: (603) 271-1812
  After-Hours: (603) 271-1804
• New Hampshire Correctional Facility for Women (NHCF-W)
  Days: (603) 271-0200
• feedback@doc.nh.gov