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Contact Us

New Hampshire Department of Corrections
105 Pleasant Street
PO Box 1806
Concord NH 03302-1806
Phone: (603) 271-5600
feedback@doc.nh.gov
Fax: (888) 908-6609


Office of the Commissioner

  • Commissioner, Helen Hanks, (603) 271-5600 helen.hanks@doc.nh.gov
  • Assistant Commissioner, William Conway, (603) 271-5600 william.conway@doc.nh.gov
  • Director of Training and Security, Chris Kench, (603) 271-5600
  • Human Resources Bureau, Ella Fredette, Administrator, (603) 271-5650
  • Director of the Division of Community Corrections and Programming Services, Nicholas Duffy (603) 271-0078
  • Director of Professional Standards, Lynmarie Cusack (603) 271-5600
  • Office of Offender Records, Jay MacKey, Supervisor, (603) 271-1825
  • Office of Victim Services, Nichole Kipphut, Coordinator, (603) 271-7351, E-mail: Victim Services
    To report sexual abuse on behalf of an inmate under PREA (Prison Rape Elimination Act) please e-mail your information to preareporting@doc.nh.gov
  • Administrator of Communications, Marketing & Employee Wellness, Tina Thurber, (603) 271-5648 tina.thurber@doc.nh.gov
  • (Media requests and Right to know requests) Please submit requests in writing to feedback@doc.nh.gov

Prison Wardens

Division of Field Services (Probation/Parole)

  • Division of Field Services, Director, (603) 271-5652
  • Assistant Director, (603) 271-5652
  • Collections Office, (603) 271-0103 , sylvia.lepage@doc.nh.gov
  • New Hampshire Adult Parole Board, Executive Assistant, (603) 271-2569
  • Sentinel Offender Services, John Markland, NH Program Administrator, 603-619-2627, JMarkland@sentineladvantage.com

Division of Administration/Financial Management

  • Robin Maddaus, Director of Administration, (603) 271-5607 E-mail: Financial Services
  • Lisa Stone, Assistant Director, (603) 271-5607
  • Bureau of Services, Jonathan Hanson, Administrator, (603) 271-1888
  • Office of Contracts and Grants, Jennifer Lind, (603) 271- 7602, jennifer.lind@doc.nh.gov

Transitional Housing

  • Administrator of Reentry Service/Transitional Housing, Daniel McDonough, (603)271-7468 daniel.mcdonough@doc.nh.gov
  • Calumet Transitional Housing Unit, Manchester, NH, Joshua Leonard, Program Coordinator (603)271-1928 joshua.leonard@doc.nh.gov
  • Shea Farm Transitional Housing, Concord, NH, Chelsey Jones, Program Coordinator, (603)271-6368 chelsey.jones@doc.nh.gov
  • North End Transitional Housing Unit, Concord, NH, Monique McDonald, Program Coordinator, (603)271-3957 monique.mcdonald@doc.nh.gov
  • Corrections Transitional Work Center, Concord, NH, Operations Lieutenant, (603)271-1924

Medical/Forensics Services

  • Director, Paula Mattis (603) 271-5563, Director Fax: (603)271-5539 E-mail:Medical-Forensics Services
  • Deputy Director of Forensic Services , Heidi Guinen, (603)271-8018 or (603) 752-0350
  • Chief Forensic Examiner, Dr. Shannon Bader, (603)271-7457
  • Chief Medical Director, (603)271-7936
  • Medical Director of Forensic Services, (603)271-1844
  • Director of Nursing, Ryan Landry, (603)271-5631
  • Administraror of Behavioral Health, (603)271-1921
  • Secure Psychiatric Unit/Residential Treatment Unit, Deborah Robinson, Administrator, (603) 271-7924
  • Medical Records Office (603)271-6063 Medical Records ROI Fax: (603) 271-5295
  • Chief Pharmacist, (603)271-0767

Division of Community Corrections and Programming

Visiting Information

  • (603)271-6091

General Questions/Comments/Complaints (if nothing above seems appropriate):
These numbers should be used when the complaint is about the facility in general
Specific resident problems should be handled by mail, as usual, in order to correctly document them.

  • New Hampshire State Prison for Men (NHSP-M Concord)
    Days: (603) 271-1812
    After-Hours: (603) 271-1804
  • New Hampshire Correctional Facility for Women (NHCF-W)
    Days: (603) 271-0200
  • feedback@doc.nh.gov
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