Office of the Commissioner

• Commissioner, Helen Hanks, (603) 271-5600
• Assistant Commissioner, Benjamin Jean, (603) 271-5600
• Director of Training and Security, Chris Kench, (603) 271-5600
• Human Resources Bureau, Ella Fredette, Administrator, (603) 271-5650 nhdocemploy@doc.nh.gov
• Director of the Division of Community Corrections and Programming Services, Kimberly MacKay, (603) 271-5600
• Director of Professional Standards, Ryan Andersen, (603) 271-5600
• Office of Offender Records, Jay MacKey, Supervisor, (603) 271-1825
• Office of Victim Services, Nichole Kipphut, Coordinator, (603) 271-7351, E-mail: Victim Services
  To report sexual abuse on behalf of an inmate under PREA (Prison Rape Elimination Act) please e-mail your information to preareporting@doc.nh.gov
  
• Public Information Officer, Jeffrey J. Lyons, (603) 271-5602, Jeffrey.Lyons@doc.nh.gov
• Fax: (888) 908-6609

Prison Wardens

• New Hampshire State Prison for Men, Concord, Michelle Edmark, Warden, (603) 271-1801
• New Hampshire Correctional Facility for Women, Concord, Joanne Fortier, Warden, (603) 271-0200
• Northern New Hampshire Correctional Facility, Berlin, Michelle Edmark, Warden, (603) 752-0301

Division of Field Services (Probation/Parole)

• Division of Field Services, Michael McAlister, Director, (603) 271-5652
• Assistant Director, Jason Smith, (603) 271-5652
• Collections Office, (603) 271-0103 , sylvia.lepage@doc.nh.gov
• New Hampshire Adult Parole Board, Ashlyn St.Germain, Executive Assistant, (603) 271-2569
• Sentinel Offender Services, Harold Melendez, Program Administrator, Phone: (603) 219-2627
  Fax: (603) 225 7408
• E-mail: hmelendez@senitineladvantage.com
  
  

Division of Administration/Financial Management

• Robin Maddaus, Director of Administration, (603) 271-5610 E-mail: Financial Services
• Gary Arceci, Assistant Director, (603) 271-5610
• Bureau of Services, Jonathan Hanson, Administrator, (603) 271-1888
• Office of Contracts and Grants, Jennifer Lind, (603) 271- 7602, jennifer.lind@doc.nh.gov

Transitional Housing

• Calumet Transitional Housing Unit, Manchester, NH, Joshua Leonard, Program Coordinator (603) 271-1928
• Shea Farm Transitional Housing, Concord, NH, Christine Leclerc, Program Coordinator, (603) 271-6368
• North End Transitional Housing Unit, Concord, NH, Betsy Harrington, Program Coordinator, (603) 271-3957
• Corrections Transitional Work Center, Concord, NH, Captain Justin Jardine, Operations Chief, (603) 271-1924

Medical/Forensics Services

• Director, Paula Mattis (603) 271-5563, Director Fax: (603) 271-5539 E-mail:Medical-Forensics Services
• Deputy Director of Forensic Services , Heidi Guinen, (603) 271-1862 or (603) 752-0350
• Chief Forensic Examiner, Dr. Shannon Bader, (603) 271-7457
• Chief Medical Director, Dr. Jeff Fetter, (603) 271-1955
• Medical Director of Forensic Services, Dr. Daniel Potenza, (603) 271-1844
• Director of Nursing, Carlene Ferrier, (603) 271-5141
  
• Administraror of Behavioral Health, Deborah Green, (603) 271-1921
• Secure Psychiatric Unit/Residential Treatment Unit, Deborah Robinson, Administrator, (603) 271-7924
• Medical Records Office (603) 271-6063 Medical Records ROI Fax: (603) 271-5295
• Pharmacist, Donald Lane, (603) 271-0767

Division of Community Corrections and Programming

• Director, Kimberly MacKay, (603) 271-0078, Kimberly.MacKay@doc.nh.gov
• Deputy Director Nicholas Duffy, (603) 271-5601
• Administrator for Women Offenders and Family Services, Laura Hardwick, (603) 271-5627, laura.hardwick@doc.nh.gov
• Education Director, Anne Davis, (603) 271-7357, anne.davis@doc.nh.gov
• Career and Technical Education Center Director, Jay Nagy, (603) 271-1944. jay.nagy@doc.nh.gov
• Family Connections Center, Kristina Toth, Administrator, (603) 271-2255, kristina.toth@doc.nh.gov

New Hampshire Correctional Industries

• New Hampshire Correctional Industries, Ronald Cormier, Administrator, (603) 271-1875, ronald.cormier@doc.nh.gov
• Marketing and Sales Program Specialist, Laura Williams, (603) 271-1933, laura.williams@doc.nh.gov
• Correctional Industries Showroom, Concord, NH, (603) 271-8299. industries.staff@doc.nh.gov

General Questions/Comments/Complaints (if nothing above seems appropriate):
These numbers should be used when the complaint is about the facility in general
Specific inmate problems should be handled by mail, as usual, in order to correctly document them.

• New Hampshire State Prison for Men (NHSP/M Concord)
  Days: (603) 271-1812
  After-Hours: (603) 271-1804
• New Hampshire Correctional Facility for Women (NHCFW Goffstown)
  Days: (603) 668-6137 x6032717063