State of New Hampshire
trans
Department of Corrections logo
New Hampshire Department of Corrections
Public | Business | Government | Search This Site
trans

 Home
 About Us
 State Prisons
 Inmate Locator
 FAQs
 Contact Us
 Site Map


 
Inmate Communications

Studies show that inmates who maintain contact with friends and family throughout their incarceration have a greater chance of rehabilitation and a lower risk of recidivism. The New Hampshire DOC is committed to fostering that contact and offers several ways for inmates to stay in touch with their friends and families.

 

link to more information about calling inmates         link to more information about emailing inmates         link to send mail         link to send package         link to more information about sending money
PHONE
       
EMAIL
       
SEND MAIL
       
SEND PACKAGE
       
SEND MONEY

 

  • Phone Calls

Telephone calls are a privilege extended to inmates to help them stay in touch with their friends and families. Calls can be made either pre-paid or collect by the inmate. Inmates are not able to receive incoming calls. Calls must be party to party, no 3-way calling or other alternative calling methods are allowed. The phone/tablet provider is Global Tel* Link. You can set up an account by visiting their website.

  • E-Mail

In today's modern society E-Mail has become a predominant method of communication. Individuals in our custody can send and receive email for a fee through one of the shared tablets available in all housing units or by purchasing their own tablet. Their email addresses are not posted or published by the department. Email accounts can be set up by visiting the vendor's website.

Who Pays?

The inmate is responsible for the cost of both incoming and outgoing emails.

How Does it Work?

Shared tablets are available in all the housing units. The other option iks that individuals in our custody may purchase their own tablet through the prison canteen. They do not have access to the Internet. They receive and send emails through a secure and direct connection via their private network.

Can I Send Attachments?

Attachments are not allowed to be sent with e-mails. Emails are scanned and monitored by DOC staff.

How Can I Find Out More Information?

Call Global Tel Link at 1-877-650-4249.

  • Sending Mail

Sending mail is probably one of the easiest ways to stay in touch. For security reasons there are a few restrictions on what may be included in a letter/postcard. To address mail to an inmate you should use the inmates full name and ID number along with the address of the facility. Facility mailing addresses can be found on the facility page here.

What are the Mail Restrictions?

All incoming correspondence shall utilize standard stock stationary or standard stock plain postcards. No greeting cards, postcards from particular locations or featuring any type of printed design, picture, or depiction or unusually thick stationary shall be utilized for the correspondence. Incoming correspondence shall be written only in ink or pencil and shall not exhibit any drawings, stickers, or other depictions.

Inmate Mail Policy Adobe Acrobat
Amendment to Mail Policy #5.26 - January 18, 2018 Adobe Acrobat

  • Sending Packages

You may not send packages to inmates directly. All packages must be sent using a third-party vendor. The New Hampshire Department of Corrections Recreation Offices work with Union Supply Direct to buy items such as shoes, clothing, electronics, and other allowable items. You may also purchase pre-approved food items for C-2 and C-3 inmates once a year through Union Supply Direct during the Summer Incentive-Based Package Program. Family and friends can order property and summer packages online. Additionally, you may order by phone toll free at (877) 765-7012 or mail your order form to Dept.#605, P.O. Box 309, Groveport, OH 43125-0309.

Packages may be ordered online at www.nhinmatepackage.com

  • Sending Money

Individuals in our custody can receive money in the mail in the form of a personal check or money order only. Electronic transfers can be facilitated through https://web.connectnetwork.com/. You may also visit one of the NHDOC correctional facilities where kiosks have been set up in publically accessible locations to accept deposits. You cannot send cash in the mail. The check or money order must be made payable to the Individual's name and identification number. Your name and complete return address should be written legibly on both the envelope and on the money order/check. The check or money order will be deposited into his or her account.

How Much Can I Send?

An inmate is allowed to have a maximum of $1000 dollars in their account. If you send an amount that causes the inmates account to exceed that balance, he/she will have to send the difference back out to family.

Is There a Hold on Checks?

The DOC places a 30 day hold on personal checks. This is to ensure that checks clear before being credited to inmate account to be spent. Money Orders are not subject to a hold and will be deposited to an inmate account with a few days of receipt.

Adobe Acrobat Reader Symbol Adobe Acrobat Reader format. You can download a free reader from Adobe.

nh NH.gov | Privacy Policy | Accessibility Policy