The Consumer Credit Division Annual Report web page is now available for online filing at https://business.nh.gov/ccd/. The yearly report is due April 1, 2019 for activity in 2018. If you have any questions or did not receive an email with login credentials, please reach out to our Licensing Team at licensing@banking.nh.gov or 603-271-8675.

The New Hampshire Banking Department encourages banks, credit unions, and licensed mortgage lenders to work constructively and prudently with federal employees and other consumers experiencing financial difficulties beyond their control because of the partial shutdown of the federal government. View Press Release here.

 

Federal regulators respond to the partial government shutdown. View Press Release here.

The Department issued Bulletin NHBD 2018-01 to provide guidance on Senate Bill 91, which amends RSA 399-A:19, II-III, effective August 7, 2018. Senate Bill 91 addresses title loan renewals. View Bulletin NHBD 2018-01 here.

Senate Bill 92, a bill relative to the processing of consumer complaints or inquiries regarding New Hampshire chartered and licensed entities, was signed by Governor Sununu on June 8, 2018, and takes effect on August 7, 2018. View the Commissioner's letter regarding SB 92 here. View the text of SB 92 here.

The escrow rate for the period August 1, 2018 through January 31, 2019 is 0.00%.

 

Pursuant to NH RSA 383-B:3-303(a)(7)(E), Gerald H. Little,

Bank Commissioner, announced the minimum interest rate payable on moneys on deposit in escrow accounts maintained for the payment of taxes or insurance premiums related to loans on property secured by real estate mortgages.

 

Said rate shall be 0.00% and shall be effective commencing August 1, 2018 and shall remain in effect until the next rate announcement on February 1, 2019.

The New Hampshire Banking Department joined financial regulators from 46 other states today to announce a legal settlement with PHH Mortgage Corporation (NMLS #2726). The settlement will assist borrowers harmed by substandard mortgage servicing practices conducted by PHH Mortgage between 2009 and 2012. These deficiencies were identified during a multi-state examination of the company. View the Department's press release here. 

Starting August 1, 2017, money transmitters dealing solely in cryptocurrencies like Bitcoin are not required to be licensed by the Banking Department. Click here for more information on Cryptocurrency Transmitters.

Congratulations to NHBD's Director of Operations, Dawn Allen and Licensing Supervisor, Nancy Burke, both recent graduates of the Certified Public Manager Program, a nationally accredited program designed to improve the performance of public sector managers and the organizational performance of the state.

View Deputy Commissioner announcement here

The U.S. Consumer Financial Protection Bureau has announced legal action against Ocwen Financial Corporation and its subsidiaries alleging gross misconduct in the servicing of millions of home mortgages nationwide. Ocwen services many thousands of home loans for New Hampshire consumers. For more information about this action and how it might affect you or your Ocwen-serviced loan, visit the CFPB website or call the New Hampshire Banking Department at 1-800-437-5991. For general information on mortgage servicers visit the Federal Trade Commission.