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News and Events
Guidance on Paycheck Protection Program and the Legal Lending Limit
April 3, 2020
On March 27, 2020, the President signed the Coronavirus Aid, Relief and Economic Security Act (the “CARES Act”). Section 1102 of the CARES Act establishes the Paycheck Protection Program as a Small Business Administration 7(a) Loan Program. The Paycheck Protection Program provides loans to entities to enable them to cover payroll costs and other costs associated with payroll during the COVID-19 state of emergency. For further details about the Paycheck Protection Program, please visit the Small Business Administration website:

The New Hampshire Banking Department has received requests for guidance from state-chartered banks as to whether loans made under the Paycheck Protection Program are exempt from the legal lending limit in RSA 383-B:3-303(a)(7)(A). For the reasons outlined in this Guidance, loans made under the Paycheck Protection Program are exempt from the legal lending limit in RSA 383-B:3-303(a)(7)(A).
COVID-19 Temporary Branch Closures
April 3, 2020
Financial institutions are considered an essential business and remain open during the stay-at-home order. Please visit your financial institution’s website regarding changes in branch hours and branch closures. Many financial institutions have temporarily closed their lobbies but banking services are available through the drive-thru, ATM, or by appointment.
View the list of COVID-19 temporary branch closures.
FAQ's on Mortgage Foreclosures during the COVID-19 Pandemic
March 31, 2020
Details about the Governor's Emergency Order #4 regarding foreclosures. View the Department's FAQs.
New Hampshire Attorney General's Charitable Trusts Unit Issues Scam Alert as a result of the COVID-19 Outbreak
March 26, 2020

Attorney General Gordon J. MacDonald urges people in New Hampshire to be on the alert for charitable giving and consumer product scams related to the COVID-19 outbreak. View the Press Release. View the Charitable Giving Fraud Alert Flyer.


Also visit for up-to-date information about the COVID-19 outbreak in New Hampshire.

U.S. Attorney Urges the Public to Report Suspected Fraud Related to the COVID-19 Outbreak
March 23, 2020

U.S. Attorney Scott W. Murrary of the District of New Hampshire today urged the public to report suspected fraud schemes related to COVID-19 (the Coronavirus) by calling the National Center for Disaster Fraud (NCDF) hotline (1-866-720-5721) or to the NCDF e-mail address The public can also report fraud to the FBI's Internet Crime Complaint Center at View the Press Release.


To find more about Department of Justice resources and information, please visit

Consumer Alert - Checks from the Government
March 18, 2020

The Federal Trade Commissioner ("FTC") warns consumers to be aware of scammers asking you to pay to get your government issued check. FTC article Checks from the Government.


Be aware of this as well as other Coronavirus-related scams. Visit

Updated Guidance on Branch Closings and FAQs related to Novel Coronavirus 2019 (COVID-19)
March 16, 2020
The New Hampshire Banking Department is providing further clarification on its guidance issued on March 13, 2020, concerning branch closings resulting from the COVID-19 pandemic. View Commissioner's Updated Memorandum.Adobe Acrobat Reader symbol
Responding to Impacts of the Novel Coronavirus 2019 (COVID-19)
March 13, 2020
The New Hampshire Banking Department encourages banks, credit unions, trust companies, and all licensed financial service institutions to work constructively with New Hampshire consumers who may experience difficulties beyond their control due to economic disruptions by the Novel Coronavirus 2019 (COVID-19).
View Commissioner's Memorandum to Chartered Entities. Adobe Acrobat Reader symbol
View Commissioner's Memorandum to Licensed Financial Service Institutions. Adobe Acrobat Reader symbol
Interest Payable on Escrow Accounts Announced
February 3, 2020

The escrow rate for the period February 1, 2020 through July 31, 2020 is 0.00%.


Pursuant to NH RSA 383-B:3-303(a)(7)(E), Gerald H. Little,

Bank Commissioner, announced the minimum interest rate payable on moneys on deposit in escrow accounts maintained for the payment of taxes or insurance premiums related to loans on property secured by real estate mortgages.


Said rate shall be 0.00% and shall be effective commencing February 1, 2020 and shall remain in effect until the next rate announcement on August 1, 2020.

Request for Proposals
January 21, 2020

State Banking Commissioner Gerald H. Little and the PDIP Advisory Committee, on behalf of the Pool, are seeking competitive proposals from qualified providers to provide investment advisory and investment management services to the Pool. Deadline for final submission of proposals is Friday, February 21, 2020 at 3:00 p.m. EST. Late submissions will not be accepted. The Commissioner and the Committee anticipate the contract will be awarded in April. The contract would commence on June 22, 2020, for a period of up to five years.

The RFP may be found at:

Examination Per Diem Fee Change
October 1, 2019

Pursuant to state law and the Department's policy and procedure, the per diem fee for all state-chartered banks, credit unions, trust companies, and family trust companies has been calculated to be $1,102. Similarly, the per diem fee for all entities licensed under consumer credit laws has been calculated to be $939. This new per diem fee will be charged for all examinations commencing after today's date.


View Chartered Entity Memorandum and Licensed Entity Memorandum.

Consumer Credit Division Accreditation
July 29, 2019

The New Hampshire Banking Department’s Consumer Credit Division (CCD) has received reaccreditation by the Conference of State Bank Supervisors (CSBS) and the American Association of Residential Mortgage Regulators (AARMR). The CSBS/AAMR Mortgage Accreditation Program identifies agencies that serve the citizens of their State by demonstrating the adoption and use of professionally implemented best practices to protect consumers while maintaining a fair and competitive mortgage services market.

“CCD director Raeleen Schutte and her staff went through a rigorous survey and examination process that tested not just historical performance but proper planning for guiding this ever-changing industry. This accreditation was hard-earned,”, said Bank Commissioner Jerry Little. “Director Schutte has built the Consumer Credit Division into a strong and effective as well as compassionate team and we are all very proud to see their hard work recognized by this highly-regarding national accreditation program.”

Changes to Trust Company Annual Report Requirements
July 26, 2019
On July 10, 2019, Governor Sununu signed NH House Bill 474 and House Bill 450. These bills included important elements affecting trust companies and family trust companies. All New Hampshire chartered trust companies and family trust companies are encouraged to review the bills as many sections have already taken effect. View Department Notice.
Settlement with CashCall, Inc., et al.
July 22, 2019
Bank Commissioner Gerald Little announces that the Banking Department has entered into a consent order with Respondents CashCall, Inc., WS Funding, LLC and the President and CEO of CashCall, Inc. and WS Funding, LLC, John Paul Reddam. View Press Release and Consent Order.

For additional information please visit
Examination Per Diem Rate Increase - Effective Immediately
March 15, 2019

Pursuant to state law and the Department's Per Diem Calculation Policy and Procedure, the per diem rate for all state-chartered banks, credit unions, trust companies, and family trust companies has been calculated to be $1,098. Similarly, the per diem rate for all entities licensed under consumer credit laws has been calculated to be $925. This new per diem rate will be charged for all examinations commencing after today's date.


View Chartered Entity Memorandum and Licensed Entity Memorandum.

Responding to Impacts of the Partial Shutdown of Federal Government
January 10, 2019

The New Hampshire Banking Department encourages banks, credit unions, and licensed mortgage lenders to work constructively and prudently with federal employees and other consumers experiencing financial difficulties beyond their control because of the partial shutdown of the federal government. View Banking's Press Release


Federal regulators respond to the partial government shutdown. View the Federal Press Release

Guidance on Senate Bill 91

August 6, 2018
The Department issued Bulletin NHBD 2018-01 to provide guidance on Senate Bill 91, which amends RSA 399-A:19, II-III, effective August 7, 2018. Senate Bill 91 addresses title loan renewals. View Bulletin NHBD 2018-01 Adobe Acrobat Reader symbol
Consumer Complaint/Inquiry Process Update
August 2, 2018

Senate Bill 92, a bill relative to the processing of consumer complaints or inquiries regarding New Hampshire chartered and licensed entities, was signed by Governor Sununu on June 8, 2018, and takes effect on August 7, 2018. View the Commissioner's letter regarding SB 92 Adobe Acrobat Reader symbol

View the text of SB 92

Department Joins Multi-State Settlement with PHH Mortgage Corporation
January 3, 2018

The New Hampshire Banking Department joined financial regulators from 46 other states today to announce a legal settlement with PHH Mortgage Corporation (NMLS #2726). The settlement will assist borrowers harmed by substandard mortgage servicing practices conducted by PHH Mortgage between 2009 and 2012. These deficiencies were identified during a multi-state examination of the company. View the Department's press release Adobe Acrobat Reader symbol 

"Cryptocurrency” Transmitters No Longer Supervised
August 1, 2017

Starting August 1, 2017, money transmitters dealing solely in cryptocurrencies like Bitcoin are not required to be licensed by the Banking Department.

More information on Cryptocurrency Transmitters.Adobe Acrobat Reader symbol

Certified Public Manager Graduates
July 5, 2017

Congratulations to NHBD's Director of Operations, Dawn Allen and Licensing Supervisor, Nancy Burke, both recent graduates of the Certified Public Manager Program, a nationally accredited program designed to improve the performance of public sector managers and the organizational performance of the state.

Deputy Commissioner announced at Banking Department
April 24, 2017
April 20, 2017
The U.S. Consumer Financial Protection Bureau has announced legal action against Ocwen Financial Corporation and its subsidiaries alleging gross misconduct in the servicing of millions of home mortgages nationwide. Ocwen services many thousands of home loans for New Hampshire consumers. For more information about this action and how it might affect you or your Ocwen-serviced loan, visit the CFPB website or call the New Hampshire Banking Department at 1-800-437-5991. For general information on mortgage servicers visit the Federal Trade Commission.

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Banking Department
53 Regional Drive  |  Suite 200  |  Concord, NH 03301
(603) 271-3561  |  fax: (603) 271-1090 or (603) 271-0750