Established in 2000, ServiceLink is a statewide network of locally administered community-based resources for people of all ages, income levels and abilities. ServiceLink is a free information, referral, and assistance, with local offices in 13 communities and with many satellite offices throughout New Hampshire. ServiceLink answers questions and connects users to the appropriate services that support healthy and independent living.
The ServiceLink Resource Centers builds upon the ServiceLink infrastructure. Through partnerships with local community mental health centers, area agencies on intellectual disabilities or acquired brain disorders, and several state level NH DHHS areas ServiceLink is providing full service access to NH Long Term Supports and Services.
The SLRC integrates existing DHHS functions to provide easier access to the clinical and financial eligibility process for Medicaid long-term support benefits. Consumers will be able to contact one office to determine all the options and services available to them, instead of searching and piecing together assistance from multiple agencies and programs.
ServiceLink Resource Centers emphasize the "front end" of the consumer process, with the objective of improving access for consumers, reducing duplication of effort in the system, and enhancing coordination among colleagues from all disability groups.