Unit members have attended training heavily weighted in scenario-based exercises. To ensure that the training is as realistic as possible, civilian actors and members of other negotiation units have participated.
The Crisis Negotiation Unit responded to 10 calls for service in 2012. The nature of the calls ranged from suicidal barricaded subjects to armed barricaded suspects and numerous other high risk incidents. The majority of requests were the result of an activation of the SWAT Unit, however the unit continues to receive calls independently and specifically this year responded to five calls for service as the primary means of resolution in the towns of Winchester, Richmond, Newport, Tamworth and Bartlett.
In 2012, the State Police Crisis Negotiation Unit accepted the responsibility of being the primary negotiation unit for the prison system of New Hampshire. As a result, the State Police CNU trains regularly with prison liaisons on prison-related scenarios.