skip navigationOfficial State of NH Site
DOS Logo Emergency Comi

Bureau of Emergency Communications (9-1-1)

"A Nationally Accredited 9-1-1 Center"

The mission of the Division of Emergency Services and Communications, Bureau of Emergency Communications is "to serve as the communications link between the public and public safety agencies." We shall work daily to exceed all standards of excellence by providing state of the art E9-1-1 and other communication services. In doing so, we envision a day when every person in the State of New Hampshire will know and use 9-1-1 with the utmost confidence that a high level of assistance will follow; furthering the ideal of "One Nation, One Number." Additionally, we will provide any other emergency support services as directed by the Commissioner of the Department of Safety.

Alton 911 Hero - October 24, 2014

Jacey Montague from Alton Recognized as 9-1-1 Hero!

On October 24, 2014, Alton Fire Department hosted an award ceremony for Jacey Montague. Jacey called 9-1-1 on October 5, 2014 for her grandfather, Tom Montague. Jacey and her 'Papa' were on a nature walk when Tom was struck unconscious by a tree. Jayce ran to her grandfather's home and called 9-1-1. She stayed on the phone until help arrived and then led rescue crews to him. Tom sustained a broken neck and pelvis. Alton Fire Chief Ryan Heath said, "<Tom> would not have survived his injuries if she didn't call when she had."

9-1-1 Emergency Medical Dispatcher Will Gourgiotis (pictured above) presented Jacey with a 9-1-1 Hero award and a basket of 9-1-1 goodies.

  New Hampshire Department of Safety | 33 Hazen Drive | Concord, NH 03305
TDD Access: Relay NH 1-800-735-2964
nh | Privacy Policy | Accessibility Policy