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Bureau of Emergency Communications (9-1-1)
Contact Us

Headquarter’s Mailing Address:

Department of Safety
Division of Emergency Services and Communications
33 Hazen Drive
Concord, NH  03305

Street Address:

Incident Planning and Operations Center (IPOC)

110 Smokey Bear Blvd,
Concord NH 03301

Staff Listing


Business Hours:

Office Hours: 8:15 to 4:15 - Monday through Friday

Telephone Numbers:

Toll-Free - In-state only
Concord Office
Concord Facimile
Laconia Office
Laconia Facimile
TTY/TDD Relay Services
(800) 806-1242
(603) 271-6911
(603) 271-6609
(603) 527-2069
(603) 527-2073
(800) 735-2964



Concord Office: (Map Adobe Acrobat Reader Symbol)

Take I-93 North to Concord to Exit 13 (Manchester Street). At end of exit, bear right. Go over the bridge and turn left at the lights onto Old Turnpike Road.
Follow Old Turnpike Road to next set of lights (Airport Road). Go straight through the lights onto Regional Drive to next set of lights (NH Route 106). Go through lights onto Smokey Bear Boulevard. Follow road to the end and park in upper left hand parking lot. Please use the right hand door with the black 'IPOC' awning.

Take I-93 South to Concord to Exit 13 (Manchester Street). At the end of the exit, bear left. Go through lights onto Route 3 South (Manchester Street). Follow directions from above.

Take Route 4 East to Chichester. At the fork near Super Shoes, stay straight on Route 9 West . Follow Route 9 to the first set of light and turn left onto Route 106 South. Go through four sets of traffic lights and at the fifth set of lights, turn left onto Smokey Bear Boulevard. Follow remaining directions from above.

Take Route 9 East to I-89 South to I-93 North to Exit 13 (Manchester Street). Follow remaining directions from above.

Laconia Office: (Map Adobe Acrobat Reader Symbol)

50 Communications Drive
Laconia, NH  03426

Interstate 93 north or south, take Exit 20. Turn left onto Route 3 off the exit towards Laconia. Follow Route 3 for approximately 7.5 miles. At the junction of Route 3 and Route 106, turn left. Follow 2.5 miles to One Right Way Path; turn left. Proceed straight up the hill for .2 miles and turn left onto Communications Drive. The Bureau will be on your left.

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  New Hampshire Department of Safety | 33 Hazen Drive | Concord, NH 03305
TDD Access: Relay NH 1-800-735-2964
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