These items have been added to the Library and Information Science Collection. They are available through interlibrary loan by contracting the Circulation Department.

• Checklist of library building design considerations / edited by William W. Sannwald. 4th ed. Chicago: ALA, 2001.
• Desmarais, Norman. The ABCs of XML: the librarian's guide to the extensible markup language. Houston, TX: New Technology Press, 2000.
• Erickson, Rolf. Designing a school library media center for the future. Chicago: ALA, 2001.
• Fairfax County Public Library. Problem behavior manual. 2nd edition. Fairfax, VA: Fairfax County Public Library. Chicago: distributed by the Public Library Association, 1997.
• Gordon, Rachel Singer. Teaching the Internet in libraries. Chicago, ALA, 2001.
• Hernon, Peter. Delivering satisfaction and service quality: a customer-based approach for libraries. Chicago: ALA, 2001.
• Lee, Stuart D. Digital imaging: a practical handbook. NY: Neal-Schuman, 2001.
• McCarthy, Richard C. Designing better libraries: selecting and working with building professionals. Ft. Atkinson, WI: Highsmith Press, 1999.
• Montana public library trustee handbook. Helene, MT: Montana State Library, 2001.
• Preservation: issues and planning / edited by Paul N. Banks. Chicago: ALA, 2000.
• Reed, Sally Gardner. Making the case for your library: a how-to-do-it manual. NY: Neal-Schuman, 2001.
• Rubin, Rhea Joyce. Defusing the angry patron: a how-to-do-it manual for librarians and paraprofessionals. NY: Neal-Schuman, 2000.
• Issues for libraries and information science in the Internet age. Englewood, CO: Libraries Unlimited, Inc., 2001.
• Walter, Virginia A. Children & libraries: getting it right. Chicago: ALA, 2001.
• Woodward, Jeannette A. Countdown to a new library: managing the building project. Chicago: ALA, 2000.