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FAQ - Patients and Families
Why Does it Take so Long to Get an Answer?
Once a complaint is made, the Medical Review Subcommittee is required to obtain a response from the doctor, the medical records and other relevant information. An MRSC member must draft a Report of Investigation and present it at a monthly MRSC meeting for a recommendation. The Report of Investigation is then sent to the Board, placed on the agenda for its next regularly scheduled monthly meeting, for a vote as described above. This may take three to four months. If an expert review is required, or if the Board requires additional information to make an informed decision, the process is prolonged. Three to six months or more for a final decision is not uncommon.

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