Total Education in Alcohol Management program was developed in 1985 to assist licensees and their employees to better understand and apply concepts of responsible alcohol sales and service practices. Understanding and dealing with the "Customer of Concern" as it applies to the waitress, waiter or bartender.
How to confront the underage customer when they attempt to purchase alcohol and ways of detecting false and/or altered IDs.
Identifying and avoiding sales to intoxicated patrons is also a part of the training, discussing intervention techniques, legal aspects of alcohol beverage service and the reduction of risk liability.
T.E.A.M. classes are offered throughout the State on a regular basis as well as at the Division's headquarters in Concord, NH and also offered online at http://training.liquor.nh.gov/emoodle/. Division of Enforcement Instructors teach the program and are offered free of charge to all attendees.
Sign up below for a Total Education in Alcohol Management (T.E.A.M.) class or you can contact Special Services Unit at (603) 271-8531.
** Online Training Is Now Available! **
For G.E.T.S. or T.E.A.M. go to http://training.liquor.nh.gov/emoodle.
** Sign up for a Total Education in Alcohol Management (T.E.A.M.) class **
Enter your Liquor License Number for sign up.
If you have not received a Liquor License, sign up with #99999 to make a reservation.
** Reservations are required for classes below **
Attendance will be taken at the beginning of class.
Only those pre-registered will be allowed to attend.
Please arrive fifteen minutes prior to the start class and bring writing materials. Late arrivals may not be allowed entry.
For assistance or cancellations, please call (603) 271-8531.
|Wednesday April 30, 2014
9:00 A.M. to 1:00 P.M.
|This T.E.A.M. class will be held at the
McConnell Center – Door #7
30 St. Thomas Street
Dover, NH 03820
Classroom on ground floor to the left.
NH Liquor Commission, Division of Enforcement
57 Regional Drive | Suite 8 | Concord, NH 03301