This workshop is designed for practicing wetland scientists who have experience with graminoid identification and can recognize the genus Carex. We will focus on tools for identification--understanding plant structures and terminology--and use of a technical key. Bring a good hand lens, a millimeter ruler, and your favorite field guide. We will spend part of the day in the field, weather permitting. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

In this workshop, designed for wetland scientists, you will learn to identify the ecologically important family of grasses (Poaceae) and recognize the most common early-season wetland and upland species in this large, diverse and challenging group. You will also focus on tools for identification--understanding plant structures and terminology. A good hand lens is essential. We will spend part of the day in the field, weather permitting. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

This intensive, hands-on workshop will focus on dendrology and field identification of common shrub species in New Hampshire. You'll learn keys and characteristics of identification-leaves, fruits, twigs, bark and habitat-to apply in professional fieldwork, such as surveying, mapping, and wetland delineation. A hand lens is recommended for this workshop. Also recommended is the text, "A Field Guide to Trees and Shrubs" (Peterson Field Guides Series), by G.A. Petrides. Please dress for outdoors. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

Cost is $650 per map. 1st Map-CRN 26010, 2nd Map-CRN 26011, 3rd Map-CRN 26012, 4th Map-CRN 26013, 5th Map-CRN 26014, 6th Map-CRN 26015. These are independent study projects designed to assist you in gaining experience in wetland delineation map development. In each independent study you will do one map. You can enroll in one or more independent studies (up to a maximum of six), but you have to complete one map before you can register to start another map. In each independent study you will use the Region 1 ACOE Protocol to complete a wetland delineation map on an area that is five to 15 acres. You will complete one transect (upland and wetland plot) using comprehensive methods. All choices are Palustrine Systems that include forested and wet meadows sites. The instructor will help you select the site and has final approval of it. You will work on your own time at your own pace, but you will meet with the instructor three times during each map project--for an initial two-hour meeting, for a second two-hour meeting when 50% of the map is completed, and for a three-hour meeting to review the final map. (Expect to spend about 20 hours on your own time working on a map.) When your final map and supporting data is approved, it will be stamped by a designated NH Certified Wetland Scientist. These independent studies will provide valuable instruction that will aid you in your profession as a wetland scientist. (The wetland maps are prepared for the UNH Professional Development program, and any subsequent use of the maps as part of an application for state or other entity wetland scientist certification may or may not be acceptable for experience requirements.) (For more information about this offering, please contact Kay MacMillan at (603) 862-1739, Kay.MacMillan@unh.edu.) (Map #1 is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take these maps.)

Field Indicators of Hydric Soils in the United States is a guide to help identify and delineate hydric soils in the field. Indicators are not intended to replace or modify the requirements contained in the definition of hydric soil. In order to properly use the Indicators, a basic knowledge of soil-landscape relationships and soil survey procedures is helpful. These national indicators are designed to be regionally specific. The description of each indicator identifies the land resource regions (LRRs) or major land resource areas (MLRAs) in which the indicator can be used. This course will focus on National Indicators used in New England as part of the revised 1987 ACOE Wetland Delineation Manual. Course work includes both lecture and field exercises. Students are strongly encouraged to obtain information prior to the class by ordering the field indicators from the National Soil Survey Center, USDA, NRCS Room 152, 100 Centennial Mall North, Lincoln, Nebraska 68508-3866 or on-line at http://soils.usda.gov/use/hydric/. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

This course is designed for those needing experience in making soil maps, with the focus on large-scale maps, using soil series or New Hampshire HIS. The land tract is located at UNH Kingman Farm. Parent materials are dominantly marine sediments and glacial till with a range of soil drainage classes. The course includes: choice of base map and scale; topo survey with 2' contour at scale 1"=50' is available. Choice of mapping standards: MAPSS (Maine Association of Professional Soil Scientists), classes A, B, or C; NH-VT Site Specific Standards or HIS Standards. You will prepare a soil report including soil descriptions and field note documentation. A letter of completion will be provided. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

This 37-hour training course is based in part on the U.S. Army Corps of Engineers Wetlands Delineation Manual, Technical Report Y-87-1 (1987 Manual), as provided for in the training materials developed in conjunction with Section 307 (e) of the Water Resources Development Act of 1990 for the Wetland Delineator Certification Program. Individuals who complete the program will receive a Certificate of Training. Cost does not include required text ($15), available from instructor at first class. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

This one-day class will focus on how to classify wetlands following the U.S. Fish and Wildlife Service method for classifying wetlands and deepwater habitats of the United States. The ability to classify and accurately describe wetlands is an important component when preparing reports for state and federal permit applications, wildlife habitat analysis, and wetland mitigation design. Dress appropriately for outside field work. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

This workshop is designed for practicing wetland scientists who have experience with graminoid identification and can recognize the genus Carex. We will focus on tools for identification--understanding plant structures and terminology--and use of a technical key. Bring a good hand lens, a millimeter ruler, and your favorite field guide. We will spend part of the day in the field, weather permitting. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

A little knowledge can be dangerous: there are several pitfalls that are easy to fall into. This seminar focuses on those which often mislead people, sometimes even the knowledgeable, careful surveyor. Some topics discussed are searching in the wrong places for information; believing that all abutting properties extend to the centerline of a road; trying to derive answers without any research or from inadequate research; accepting the wrong evidence; and being misled by numbers and confusing adverse relationships with types of agreement.

This workshop is an overview of Surveyors Duty and Responsibility, Retracement and Resurvey. Among the topics will be: relative importance of conflicting elements, declination conversion, numerous valuable websites on records research, maps, dendrochronology, fence history, common tree names, barbed wire, metal detectors, Global Positioning System (GPS), satellite surveying, geocaching and numerous case law citations. A field project will be part of the seminar. Please bring a cell phone, digital camera and handheld GPS unit if you have one for the team projects you will work on in the workshop.

What does the Eco-municipality model have to offer planners? In this workshop, we will use the APA "Planning for Sustainability Policy Guide" which has been endorsed by The Northern New England Chapter of the APA to answer this question. Using Portsmouth as the first eco-municipality on the East Coast as a case study, you will explore how The Natural Step Framework can be a compass to guide change for sustainability in your community. You'll explore how to apply the APA Guidelines on Sustainability to your community, hear about the benefits and the challenges Portsmouth has experienced, and learn about projects in the 100+ eco-municipalities worldwide. (Note: The APA Planning Guide can be found at: www.planning.org./policyguides/sustainability.htm)

Have you witnessed cracks in the pavement, leaning power poles, twisted fence posts and gravestones, and general, seemingly unexplained, differences in the landscape? Are you aware that the Northeast is a hazard area for earthquakes, tsunamis, high winds and torrential rains? These natural phenomena undoubtedly will affect boundary location, and ultimately land titles. In this workshop you will examine natural disasters and their effect including: earthquakes, glaciers, fires, volcanoes, floods, land subsidence, and erosion by wind and water and

general shifting of land and its boundaries. This workshop will present you with court decisions resolving some of these issues.

As an engineer, you will be faced with ethical issues and dilemmas presented to you by clients, contractors, co-workers, or others. What are your responsibilities and how do you deal with these ethical challenges? In this seminar, you'll discuss the different canons and codes of ethics of several engineering societies. What is ethical in terms of NH law and rules of professional conduct? How is unethical practice dealt with in New Hampshire? And what are your choices in dealing with ethical dilemmas? This is an important seminar for any engineer, whether you own your own company, work independently, or are employed by a large firm. Recommended text "Ethical Issues in Engineering" by Deborah G. Johnson, Prentice Hall, 1991. (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this workshop.)

Whether you are a new engineer or have been in the profession several years, there may come a time when you contemplate the direction of your career path. This seminar will look at various career options and aid in your decision-making. You'll explore the pros and cons of starting your own business v. working in a large or small company, obtaining a PE or LLS license, becoming a project manager, or advancing your career to senior level management or even firm ownership. You'll discuss the requirements for a license, what is meant by "dual career paths", and what differences you can anticipate as an engineer vs. a manager. Recommended text: "Engineering Your Future: Launching a Successful Technical Career in Today's Business Environment" second edition, by Stuart G. Walesh, ASCE Press, 2000. (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this seminar.)

In this workshop, designed for wetland scientists, you will learn to identify the ecologically important family of grasses (Poaceae) and recognize the most common early-season wetland and upland species in this large, diverse and challenging group. You will also focus on tools for identification--understanding plant structures and terminology. A good hand lens is essential. We will spend part of the day in the field, weather permitting. (This is

part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

This intensive, hands-on workshop will focus on dendrology and field identification of common shrub species in New Hampshire. You'll learn keys and characteristics of identification-leaves, fruits, twigs, bark and habitat-to apply in professional fieldwork, such as surveying, mapping, and wetland delineation. A hand lens is recommended for this workshop. Also recommended is the text, "A Field Guide to Trees and Shrubs" (Peterson Field Guides Series), by G.A. Petrides. Please dress for outdoors. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

In any business, including engineering firms, communication and human relations are critical components. This seminar will help you be aware of and improve your communication skills. You will also discuss what you need to know about human resources to get the best out of your co-workers and the project team. Recommended text: "Engineering Your Future: Launching a Successful Technical Career in Today's Business Environment" by Stuart G. Walesh. (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this seminar.)

Cost is $650 per map. 1st Map-CRN 26010, 2nd Map-CRN 26011, 3rd Map-CRN 26012, 4th Map-CRN 26013, 5th Map-CRN 26014, 6th Map-CRN 26015. These are independent study projects designed to assist you in gaining experience in wetland delineation map development. In each independent study you will do one map. You can enroll in one or more independent studies (up to a maximum of six), but you have to complete one map before you can register to start another map. In each independent study you will use the Region 1 ACOE Protocol to complete a wetland delineation map on an area that is five to 15 acres. You will complete one transect (upland and wetland plot) using comprehensive methods. All choices are Palustrine Systems that include forested and wet meadows sites. The instructor will help you select the site and has final approval of it. You will work on your own time at your own pace, but you will meet with the instructor three times during each map project--for an initial two-hour meeting, for a second two-hour meeting when 50% of the map is completed, and for a three-hour meeting to

review the final map. (Expect to spend about 20 hours on your own time working on a map.) When your final map and supporting data is approved, it will be stamped by a designated NH Certified Wetland Scientist. These independent studies will provide valuable instruction that will aid you in your profession as a wetland scientist. (The wetland maps are prepared for the UNH Professional Development program, and any subsequent use of the maps as part of an application for state or other entity wetland scientist certification may or may not be acceptable for experience requirements.) (For more information about this offering, please contact Kay MacMillan at (603) 862-1739, Kay.MacMillan@unh.edu.) (Map #1 is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take these maps.)

Project management skills are becoming a required core competency for growth and quality-oriented organizations. This workshop breaks down the process of planning and implementing projects into easily mastered steps. It will focus on the concepts, practices, and tools of real-world project management. You'll learn how to determine when to use project management techniques, define project boundaries, establish the project's structure with team roles and responsibilities, create the project charter, define project scope, create the work breakdown structure, determine the sequence of project work, create a realistic schedule, monitor progress, and communicate project status. (This is part of the Project Management and Grantsmanship Certificate Programs, but you do not need to enroll in the programs to take this workshop.)

Field Indicators of Hydric Soils in the United States is a guide to help identify and delineate hydric soils in the field. Indicators are not intended to replace or modify the requirements contained in the definition of hydric soil. In order to properly use the Indicators, a basic knowledge of soil-landscape relationships and soil survey procedures is helpful. These national indicators are designed to be regionally specific. The description of each indicator identifies the land resource regions (LRRs) or major land resource areas (MLRAs) in which the indicator can be used. This course will focus on National Indicators used in New England as part of the revised 1987 ACOE Wetland Delineation Manual. Course work includes both lecture and field exercises. Students are strongly encouraged to obtain information prior to the class by ordering the field indicators from the National Soil Survey Center, USDA, NRCS Room 152, 100 Centennial Mall North, Lincoln, Nebraska 68508-3866 or on-line at http://soils.usda.gov/use/hydric/. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

In addition to knowing how to develop a proposal, schedule, and budget, to be successful, you must also know how to deal with and manage your clients, business associates, and subcontractors. This seminar will focus on these important aspects of project management and address several key questions, such as the following. What are the important items you should consider when dealing with a client? What and how should you communicate with them? What information do you need to provide to make the project go easier? How do you avoid or resolve conflicts? How do you address work which is outside of the original scope? What are the shortfalls or benefits of different types of agreements? What is a project work plan and what elements are critical? How many projects can a project manager handle at one time and how do you juggle multiple projects. How do you ensure quality? What resources are available to you as an engineering professional? Recommended text " A Pocket Guide to Management for Engineers & Surveyors" by Ed Bergeron (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this workshop.)

This course is designed for those needing experience in making soil maps, with the focus on large-scale maps, using soil series or New Hampshire HIS. The land tract is located at UNH Kingman Farm. Parent materials are dominantly marine sediments and glacial till with a range of soil drainage classes. The course includes: choice of base map and scale; topo survey with 2' contour at scale 1"=50' is available. Choice of mapping standards: MAPSS (Maine Association of Professional Soil Scientists), classes A, B, or C; NH-VT Site Specific Standards or HIS Standards. You will prepare a soil report including soil descriptions and field note documentation. A letter of completion will be provided. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

It may be very likely that, at some point in your career, you or your company will be faced with a lawsuit. In this seminar, we'll discuss the steps you need to take to protect yourself to avoid a lawsuit or resolve one against you. You'll discuss how to handle a claim against you and hopefully how to settle it before it becomes a lawsuit. We'll also discuss professional liability insurance, different types of general conditions in contracts, and loss prevention measures. The common types of suits against engineers and several methods of dispute resolution will also be covered. Recommended text "Legal Aspects of Architecture, Engineering and the Construction Process", 3rd edition, by Justin Sweet, West Publishing Company. (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this workshop.)

The business climate, your competition, and customer's needs are constantly changing. Therefore, businesses must constantly change in order to survive and grow. You have the choice of allowing change to happen or you can consciously create desirable and lasting change focused on attaining the future for your organization that you want. Top performing organizations have developed and regularly follow defined processes for consciously and predictably molding their business towards the outcomes they desire. In this workshop you will learn a proven Project-based Business Change Management process for assessing, identifying, selecting, and implementing the "right" business initiatives and projects. Adopting such a process can reduce initiative/project start-up costs; reduce overall project costs up to 20%; reduce employee stress; and ensure a higher rate of initiatives/projects are completed on time, on budget, and with the expected business value. You'll be guided through a series of highly interactive exercises designed to enable you to learn the process in detail so that you'll have the foundation to establish a tailored process within your organization. You are encouraged, but not required, to complete a general project management workshop prior to attending this one. (This is part of the Project Management Certificate Program, but you do not need to enroll in the program to take this workshop. It also takes the place of "Business Initiative Management" as a required workshop in the Project Management Certificate Program.)

Research shows that lack of risk management is among the top 10 reasons a project fails. Risk management means managing uncertainties and unanticipated problems that may arise during a project, thereby reducing the potential impact. This proactive approach to managing risks makes you better prepared to respond to uncertainties and increases your understanding of the project. This helps insure project success and enables you to make better tactical and strategic decisions. Whatever project you're managing, whether it's in the office, manufacturing plant, or on the construction site, it's critical to understand the value of risk management. In this workshop the concept of risk will be explored and then linked with project management. You'll learn tools and techniques for identifying risks and understand common risk factors and triggers. By using both qualitative and quantitative methods to prioritize risks and risk impact, you'll learn how to assess risks to your project, as well as cost, schedule and quality. You'll also learn how to develop a risk response plan, and monitor and control risks throughout the project life cycle. Note: Basic Project Management or the approval of the instructor is a prerequisite for this workshop. (This is part of the Project Management Certificate Program, but you do not need to enroll in the program to take this workshop.)

This workshop is designed to assist those taking the NH portion of the Surveyor's Board of Licensure exam. Topics covered include: abutters, clients, deed research, evidence, notes, and overlays. Bring a notebook, pencils, and protractor scale to class.

This workshop gives an overview of Real-Time Kinematic (RTK) GPS surveying and its application to a survey job. You'll learn its basic use, perform a geodetic control survey by RTK which passes a prescribed positional tolerance, efficiently integrate GPS and conventional surveying, understand the limits of RTK technology, build checks into RTK surveying, perform typical feature coding and automated line generation while using RTK, and localize to existing coordinate systems. Discussion will be complemented with field exercises using modern RTK GPS equipment to perform a control survey, a topographic survey, and a stakeout survey. Field exercise data will be displayed back in the classroom. You will fully learn how to apply RTK GPS to your everyday survey practice.

How do you manage your time, and yourself, in the new work environment? Are you a procrastinator? Is your management style "crisis management"? Is your work day full of interruptions? Do you wonder what you've accomplished at the end of the day? Do you have trouble planning your work, establishing a "to-do" list and then following it? Do you feel as though you work too much and there is no balance in your life? These are problems that many managers face in today's world. Learn how to overcome procrastination and establish personal as well as business goals, and look at how these relate to your daily plan and "to-do" list. Recommended text: Engineering Your Future: Launching a Successful Technical Career in Today's Business Environment by Stuart G. Walesh. (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this seminar.)

This workshop offers the experienced project manager advanced techniques for increased productivity and success. You will focus on the concepts, practices, and tools of real-world project management. You will learn how to: create a network diagram; use problem-solving tools to analyze project alternatives; apply advanced scheduling and estimating techniques; develop and manage contracts successfully and build strong contracting relationships; negotiate and manage conflict; apply advanced resource planning techniques; establish project control systems; minimize organizational risk; and build quality into project deliverables. (This is part of the Project Management and Grantsmanship Certificate Programs, but you do not need to enroll in the programs to take this workshop.)

This 37-hour training course is based in part on the U.S. Army Corps of Engineers Wetlands Delineation Manual, Technical Report Y-87-1 (1987 Manual), as provided for in the training materials developed in conjunction with Section 307 (e) of the Water Resources Development Act of 1990 for the Wetland Delineator Certification Program. Individuals who complete the program will receive a Certificate of Training. Cost does not include required text ($15), available from instructor at first class. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

This one-day class will focus on how to classify wetlands following the U.S. Fish and Wildlife Service method for classifying wetlands and deepwater habitats of the United States. The ability to classify and accurately describe wetlands is an important component when preparing reports for state and federal permit applications, wildlife habitat analysis, and wetland mitigation design. Dress appropriately for outside field work. (This is part of the Wetland Delineation Certificate Program, but you do not need to enroll in the program to take this workshop.)

What does the Eco-municipality model have to offer planners? In this workshop, we will use the APA "Planning for Sustainability Policy Guide" which has been endorsed by The Northern New England Chapter of the APA to answer

this question. Using Portsmouth as the first eco-municipality on the East Coast as a case study, you will explore how The Natural Step Framework can be a compass to guide change for sustainability in your community. You'll explore how to apply the APA Guidelines on Sustainability to your community, hear about the benefits and the challenges Portsmouth has experienced, and learn about projects in the 100+ eco-municipalities worldwide. (Note: The APA Planning Guide can be found at: www.planning.org./policyguides/sustainability.htm)

Have you struggled with how to convey your point to someone who is either not interested or not able to understand the full detail? This workshop provides a business communications foundation for professionals whose background is largely technical. Drawing from the curriculum used for GE's global research scientists' leadership training, the program emphasizes practical frameworks to sharpen communications with non-technical audiences. We'll use Minto's "Pyramid Principle" as one technique for framing problems and crafting formal and informal communications. You will learn how to express your points in terms of business significance, such as: increasing market potential, leveraging capabilities, building competitive advantage, and/or delivering customer value. Drawing best practices from the worlds of strategic analysis, marketing, and human behavior, this workshop provides tips for technical professionals on how to prioritize content and prepare for a variety of audience interpersonal styles. You will understand how best to communicate findings to senior leaders, and leave equipped to make immediate use of some relevant techniques. (This is part of the Communication Skills and Supervisory Skills Certificate Programs, but you do not need to enroll in the programs to take this workshop.)

As an engineer, you will be faced with ethical issues and dilemmas presented to you by clients, contractors, co-workers, or others. What are your responsibilities and how do you deal with these ethical challenges? In this seminar, you'll discuss the different canons and codes of ethics of several engineering societies. What is ethical in terms of NH law and rules of professional conduct? How is unethical practice dealt with in New Hampshire? And what are your choices in dealing with ethical dilemmas? This is an important seminar for any engineer, whether you own your own company, work independently, or are employed by a large firm. Recommended text "Ethical Issues in Engineering" by Deborah G. Johnson, Prentice Hall, 1991. (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this workshop.)

Whether you are a new engineer or have been in the profession several years, there may come a time when you contemplate the direction of your career path. This seminar will look at various career options and aid in your decision-making. You'll explore the pros and cons of starting your own business v. working in a large or small company, obtaining a PE or LLS license, becoming a project manager, or advancing your career to senior level management or even firm ownership. You'll discuss the requirements for a license, what is meant by "dual career paths", and what differences you can anticipate as an engineer vs. a manager. Recommended text: "Engineering Your Future: Launching a Successful Technical Career in Today's Business Environment" second edition, by Stuart G. Walesh, ASCE Press, 2000. (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this seminar.)

In any business, including engineering firms, communication and human relations are critical components. This seminar will help you be aware of and improve your communication skills. You will also discuss what you need to know about human resources to get the best out of your co-workers and the project team. Recommended text: "Engineering Your Future: Launching a Successful Technical Career in Today's Business Environment" by Stuart G. Walesh. (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this seminar.)

Project management skills are becoming a required core competency for growth and quality-oriented organizations. This workshop breaks down the process of planning and implementing projects into easily mastered steps. It will focus on the concepts, practices, and tools of real-world project management. You'll learn how to determine when to use project management techniques, define project boundaries, establish the project's structure with team roles and responsibilities, create the project charter, define project scope, create the work breakdown structure, determine the sequence of project work, create a realistic schedule, monitor progress, and communicate project status. (This is part of the Project Management and Grantsmanship Certificate Programs, but you do not need to enroll in the programs to take this workshop.)

In addition to knowing how to develop a proposal, schedule, and budget, to be successful, you must also know how to deal with and manage your clients, business associates, and subcontractors. This seminar will focus on these important aspects of project management and address several key questions, such as the following. What are the important items you should consider when dealing with a client? What and how should you communicate with them? What information do you need to provide to make the project go easier? How do you avoid or resolve conflicts? How do you address work which is outside of the original scope? What are the shortfalls or benefits of different types of agreements? What is a project work plan and what elements are critical? How many projects can a project manager handle at one time and how do you juggle multiple projects. How do you ensure quality? What resources are available to you as an engineering professional? Recommended text " A Pocket Guide to Management for Engineers & Surveyors" by Ed Bergeron (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this workshop.)

It may be very likely that, at some point in your career, you or your company will be faced with a lawsuit. In this seminar, we'll discuss the steps you need to take to protect yourself to avoid a lawsuit or resolve one against you. You'll discuss how to handle a claim against you and hopefully how to settle it before it becomes a lawsuit. We'll also discuss professional liability insurance, different types of general conditions in contracts, and loss prevention measures. The common types of suits against engineers and several methods of dispute resolution will also be covered. Recommended text "Legal Aspects of Architecture, Engineering and the Construction Process", 3rd edition, by Justin Sweet, West Publishing Company. (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this workshop.)

There are many steps that can be taken to insure that construction projects are completed on time, within budget and without claims and litigation. The intent of this seminar is to discuss the actions necessary to accomplish these goals. This workshop will be taught by a nationally recognized expert in planning and managing building projects, especially capital projects. An attorney will also be on hand to address legal questions. The principles covered can be applied to commercial construction projects, no matter what scale they are. You will focus on several key aspects of a project, including: Managing the Design Phase, Developing Effective Contracts, Potential Pitfalls and Legal Issues, Managing Information Flow, Keeping Records, Partnering and Team Building, and Resolving Cost-effective Claims. You will discuss the importance of scheduling and cost control, and how to improve communication between client, designer, and contractors. You'll look at the importance of developing clear and thorough contracts, how to set up a "contract checklist," how to identify and eliminate ambiguous clauses, and how to interpret exculpatory clauses. The 12 greatest problems developers/owners, designers, and contractors face in completing projects on time, within budget, and without litigation will also be discussed; and you'll hear practical and proven solutions to these often repeated problems. You'll also discuss how to maintain the flow of documents

such as RFIs, correspondence, change orders, submittals, etc., as well as how to make recordkeeping easier and more effective. Finally, you'll learn how to: manage a project avoiding costly surprises, how to obtain and organize necessary information for any claim that might arise, and how to move a claim to resolution while staying on budget. (This is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this workshop.)

The business climate, your competition, and customer's needs are constantly changing. Therefore, businesses must constantly change in order to survive and grow. You have the choice of allowing change to happen or you can consciously create desirable and lasting change focused on attaining the future for your organization that you want. Top performing organizations have developed and regularly follow defined processes for consciously and predictably molding their business towards the outcomes they desire. In this workshop you will learn a proven Project-based Business Change Management process for assessing, identifying, selecting, and implementing the "right" business initiatives and projects. Adopting such a process can reduce initiative/project start-up costs; reduce overall project costs up to 20%; reduce employee stress; and ensure a higher rate of initiatives/projects are completed on time, on budget, and with the expected business value. You'll be guided through a series of highly interactive exercises designed to enable you to learn the process in detail so that you'll have the foundation to establish a tailored process within your organization. You are encouraged, but not required, to complete a general project management workshop prior to attending this one. (This is part of the Project Management Certificate Program, but you do not need to enroll in the program to take this workshop. It also takes the place of "Business Initiative Management" as a required workshop in the Project Management Certificate Program.)

Research shows that lack of risk management is among the top 10 reasons a project fails. Risk management means managing uncertainties and unanticipated problems that may arise during a project, thereby reducing the potential impact. This proactive approach to managing risks makes you better prepared to respond to uncertainties and increases your understanding of the project. This helps insure project success and enables you to make better tactical and strategic decisions. Whatever project you're managing, whether it's in the office, manufacturing plant, or on the construction site, it's critical to understand the value of risk management. In this workshop the concept of risk will be explored and then linked with project management. You'll learn tools and techniques for identifying risks and understand common risk factors and triggers. By using both qualitative and quantitative methods to prioritize risks and risk impact, you'll learn how to assess risks to your project, as well as cost, schedule and quality. You'll also learn how to develop a risk response plan, and monitor and control risks throughout the project life cycle. Note: Basic Project Management or the approval of the instructor is a prerequisite for this workshop. (This is part of the Project Management Certificate Program, but you do not need to enroll in the program to take this workshop.)

Instructor: Rob Cimini is a project management consultant for Apogee Management Group and has over 25 years of experience in manufacturing management and consulting.

Are you overwhelmed by your sales quota? Is what worked not working anymore? Discover new ideas about how to land business using social networking, professional associates, and research. Getting your foot in the door is much more challenging than it used to be. You have to deliver your value up front, and have done your homework to get their attention. Join us to uncover new ways to find business, reclaim old business, and claim what business your competitors have. You will discuss proven marketing and sales strategies and find out more about what else you can do to gain market share, and grow your revenue. This seminar is for sales, marketing, and business development professionals. (This is part of the Sales Certificate Program, but you do not need to enroll in the program to take this workshop.)

Are you a professional who has been put in a position of selling with little or no formal training? Are you an entrepreneur or executive who finds yourself needing to "close" business for your organization? Do you "go on your gut" rather than apply effective tools and proven strategies? If you answered "yes" to these questions, or if you are in sales for the very first time, this workshop is designed with you in mind. You will learn: how to organize your time, how to get appointments with decision-makers, tips for making effective presentations and how to close the deal. You will develop a methodology that you can take away and use in your daily selling efforts. (This is part of the Sales Certificate Program, but you do not need to enroll in the program to take this seminar.)

Are you an engineer or technical professional who has been told to "sell"? This workshop has been designed with you in mind. Engineers and technical experts have the most credibility with customers, and, when they ask for the order, they generally close the deal! You can learn how to leverage your technical expertise on a proven platform for consultative selling to win more business for your company and keep your customers happy. In this workshop you will cover the selling process and how to deliver the value proposition, handle objections, and ask for the order. No selling experience required! Note: This workshop is taught by a former IBM Systems Engineer! (This is part of the Sales Certificate Program, but you do not need to enroll in the program to take this workshop.)

enthusiasm. She has sold for FORTUNE 500 companies such as GTE, IBM, and EMC, directed marketing strategy for several start-ups, and conducted business on four continents. She was a systems engineer for IBM. She has successfully secured large contracts for products and services ranging from television station automation systems to NBC to Internet and Web-based services to defense contractors. She is a member of the Society of Marketing Professional Services, the Strategic Management Assn., and the American Marketing Assn.

This one-day conference is designed for individuals who are newly promoted to the supervisor's role or who wish to gain knowledge and skills that will enhance their professional skills as a supervisor. Four sessions will be offered, two in the morning and two in the afternoon. They are: (1)Six Secrets of Supervisory Success. Session Description: Are you concerned that people will not find you credible? Do staff guilt you into making exceptions or ask you to share confidential information? Are you apprehensive or hesitant when subordinates question your decisions? If you answered yes to any of these questions this session is for you. Great supervisors are not born; they learn, practice and develop their skills over time. In this session discover six secrets of supervisory success that, with practice and development, will catapult you and your team to performance excellence. Presenter: Lynne Richards. (2) Understanding Work Styles: Enhancing Communication and Meeting Effectiveness. Session Description: Do you ever wonder why some people are so stuck on numbers or budgets? Conversely, are you ever frustrated because people don't take their budgets seriously? Are you confused when people value rules and regulations over individual needs? Or are you concerned that others don't seem to understand the seriousness of the business we are in? Using a skills assessment, you will identify your interpersonal strengths and preferred behavioral style. In this session you'll also examine these questions as well as how different work styles affect communication and behavior in meetings. As a result, you'll have an increased understanding and ability to work with people with different styles, and be better able to reduce conflict, improve communication, and have effective meetings. Presenter: Lynne Richards. (3) Goal Setting. Session Description: Goal setting is an essential part of the management process--it's difficult to measure success if we haven't first defined it. In this session you will learn how to create specific, measurable, achievable goals. You'll learn how to use those goals to motivate yourself and others, and how to incorporate goal-setting into the performance review process. Find out when to include others in setting goals and when to go it alone. Finally, you'll be able to link specific goals to larger objectives and ultimately, to your vision of success. Presenter: Theresa Locacio George. (4) Motivating Others. Session Description: Are you finding it difficult to keep your group motivated? Research indicates that while money is important to employees, it doesn't always motivate them. Learn what does, and what you can do to make the most of those factors. You will learn what most employees find motivating and de-motivating, what motivates specific types of employees, and how to use motivators that really work. Presenter: Theresa Locacio George.

How do you manage your time, and yourself, in the new work environment? Are you a procrastinator? Is your management style "crisis management"? Is your work day full of interruptions? Do you wonder what you've accomplished at the end of the day? Do you have trouble planning your work, establishing a "to-do" list and then following it? Do you feel as though you work too much and there is no balance in your life? These are problems that many managers face in today's world. Learn how to overcome procrastination and establish personal as well as business goals, and look at how these relate to your daily plan and "to-do" list. Recommended text: Engineering Your Future: Launching a Successful Technical Career in Today's Business Environment by Stuart G. Walesh. (This

is part of the Engineering Management Certificate Program, but you do not need to enroll in the program to take this seminar.)

This workshop offers the experienced project manager advanced techniques for increased productivity and success. You will focus on the concepts, practices, and tools of real-world project management. You will learn how to: create a network diagram; use problem-solving tools to analyze project alternatives; apply advanced scheduling and estimating techniques; develop and manage contracts successfully and build strong contracting relationships; negotiate and manage conflict; apply advanced resource planning techniques; establish project control systems; minimize organizational risk; and build quality into project deliverables. (This is part of the Project Management and Grantsmanship Certificate Programs, but you do not need to enroll in the programs to take this workshop.)

What does the Eco-municipality model have to offer planners? In this workshop, we will use the APA "Planning for Sustainability Policy Guide" which has been endorsed by The Northern New England Chapter of the APA to answer this question. Using Portsmouth as the first eco-municipality on the East Coast as a case study, you will explore how The Natural Step Framework can be a compass to guide change for sustainability in your community. You'll explore how to apply the APA Guidelines on Sustainability to your community, hear about the benefits and the challenges Portsmouth has experienced, and learn about projects in the 100+ eco-municipalities worldwide. (Note: The APA Planning Guide can be found at: www.planning.org./policyguides/sustainability.htm)