Servicing Carriers Customer Service Phone Numbers

• Travelers Indemnity Company (Travelers Group) 40% share - 1-800-443-4404
• Riverport Insurance Company (WR Berkley Group) 60% share - 1-800-634-4589
  
  

For 2012, in addition to the above servicing carriers, the Department has also approved the following:

Direct Assignment Writers Customer Service Phone Numbers

• ACE American Insurance Company (ACE Group)1-800-453-9843
• American Zurich Insurance Company (Zurich Group) 1-800-842-0205
• Cincinnati Insurance Company (Cincinnati Group) 1-800-842-9484
• Continental Casualty Company (CNA Group) 1-800-842-9482
• Hartford Underwriters Insurance Company (Hartford Group) 1-800-453-9843
  

The St. Paul/Travelers Group is serving as the third party administrator for the Direct Assignment Writers indicated above.

All direct assignment carriers apply the residual market rates and comply with the Residual Market Performance Standards as approved by the Insurance Department.

Direct assignment carriers assignments are randomly apportioned by their percentage of voluntary business for the previous year.