STATE OF NEW HAMPSHIRE
HUMAN RESOURCES


CLASSIFICATION:  RECORDS CONTROL CLERK

 

Class Code:  7550-10                                           Date Established:  12-11-74           

 

Occupational Code:  1-2-2                                   Date of Last Revision:  12-28-01

 

BASIC PURPOSE:  To perform clerical duties requiring skills in processing, cataloging, maintaining and retrieving a variety of records and documents for a specified organizational unit.

 

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

 

·        Assembles fiscal data and prepares routine statistical records and reports.

 

·        Reviews documents to verify accuracy of records and to ensure that any discrepancies or errors are corrected.

 

·        Monitors the flow of paperwork to expedite responses to requests from internal sources, other agencies, or the general public.

 

·        Interviews general public to determine follow-up to complaints and inquiries.

 

·        Drafts routine replies to correspondence requesting information from agency records.

 

·        Generates hard copies from fiche or film as required.

 

·        Performs simple accounting duties in maintaining necessary records for use in managing section or division budget.

 

·        Catalogs duplicate microfiche and microfilm records shipping backup copies for off-site storage.

 

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DISTINGUISHING FACTORS:

 

Skill:  Requires skill in recommending routine changes in standardized operating procedures OR in retrieving, compiling and reporting data according to established procedures OR in operating complex machines.

 

Knowledge:  Requires understanding and using business or trades vocabulary or basic arithmetic to perform standard operating procedures.

 

Impact:  Requires responsibility for contributing to agency objectives by ensuring the accuracy of support activities within one or more organizational units.  Errors at this level affect the work of others or have measurable monetary consequences, and require verification and correction in order to complete succeeding work operations.

 

Supervision:  Requires partial supervision of other employees doing work which is related or similar to the supervisor, including assigning job duties, providing training, giving instructions and checking work.

 

Working Conditions:  Requires performing regular job functions under good conditions in a safe working environment.

 

Physical Demands:  Requires sedentary work, including continuous sitting or occasional standing and walking.

 

 

 

Communication:  Requires explaining facts, interpreting situations, or advising individuals of alternative or appropriate courses of action.  This level also requires interviewing or eliciting information from state employees or members of the general public.

 

Complexity:  Requires a combination of job functions using minimal judgment to perform a variety of job tasks according to clearly prescribed standard practices and procedures.

 

Independent Action:  Requires a range of choice in applying a number of technical or administrative policies under general direction and in making routine decisions or in recommending modifications in work procedures for approval by supervisor.

 

MINIMUM QUALIFICATIONS:

 

Education:  High school diploma or G.E.D. equivalent.  Each additional year of approved formal education may be substituted for one year of required work experience.

 

Experience:  Two years of clerical experience involving typing, preferably in the area of records management.

 

License/Certification:  None required.

 

RECOMMENDED WORK TRAITS:  Knowledge of modern office practices and procedures.  Knowledge of basic principles of accounting and office reporting.  Ability to understand and follow instructions.  Ability to type at a moderate speed.  Ability to maintain a filing system.  Ability to establish and maintain good working relationships with other employees and the general public.  Ability to supervise.  Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.

 

DISCLAIMER STATEMENT:  This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

 


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Last Updated 01/04/02
URL: http://www.nh.gov/hr/classspec_r/7550.htm