STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: INFORMATION
TECHNOLOGY MANAGER V
Class Code: 5204-34
Date Established: 03-21-97
Occupational
Code: 7-1-1
Date of Last Revision: 12-28-01
BASIC PURPOSE: To administer
all aspects of information technology for assigned agency programs and related
activities, and to oversee the implementation of information technology
objectives.
CHARACTERISTIC
DUTIES AND RESPONSIBILITIES:
·
Plans, directs,
monitors, and evaluates multi-project information technology activities.
·
Evaluates trends in
information technology, hardware, software, and networking, and makes
recommendations to department administration regarding appropriate hardware,
software and systems.
·
Directs assigned
managers and coordinates team resources throughout the implementation and
ongoing operation of information technology projects.
·
Evaluates all facets
of information technology to ensure productivity of assigned resources and
quality of information technology work products; recommends changes when
appropriate.
·
Plans, prepares,
implements, and monitors operational plans and budgets within the framework of
agency goals and objectives.
·
Evaluates overall
user needs for computerized information technology, training, software and
networking, and authorizes appropriate course of action.
·
Interfaces with
agency management; coordinates with appropriate federal and state agencies,
contractors, and vendors to ensure scheduled delivery of automated application
solutions that conform with stated client business needs.
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DISTINGUISHING
FACTORS:
Skill: Requires skill
in evaluating, planning or integrating analysis of data to formulate current
and long-range solutions, strategies or policies of a specialized or technical
nature.
Knowledge: Requires
logical or scientific expertise to resolve problems of a specialized or
professional nature in a wide range of applications.
Impact: Requires
overall administrative responsibility for achieving agency objectives by
directing all aspects of operations management. Errors at this level result in disruption of systemwide
programs or services as well as long-term adverse impact on agency image and
the future success of organizational operations.
Supervision: Requires
delegating supervisory or program responsibilities to subordinate managers,
with overall accountability for hiring employees and approving program
policies. The supervisor in this
position assumes responsibility for an organizational unit, including
developing long-range plans, analyzing staffing requirements, and formulating
systemwide policies and procedures.
Working
Conditions: Requires performing regular job
functions in a controlled environment with minimal exposure to disagreeable job
elements and little risk of hazard to physical or mental health.
Physical
Demands: Requires light work, including
continuous walking or operating simple equipment for extended periods of time
as well as occasional strenuous activities such as reaching or bending.
Communication: Requires
acting as the official representative of the agency, including explaining and
defending current and long-range goals or objectives which directly affect
public policy decisions regarding major state programs and services.
Complexity: Requires
formulating the combination of overall job functions in order to address highly
diverse or novel situations requiring new concepts and imaginative approaches
to a wide range of intellectual and practical problems.
Independent
Action: Requires administrative decision-making
in authorizing and monitoring the implementation of major departmental policies
and procedures.
MINIMUM
QUALIFICATIONS:
Education: Bachelor's
degree from a recognized college or university. Each additional year of approved formal education may be
substituted for one year of required work experience.
Experience: Ten years of
experience in information technology or data management, five years of which
shall have been in a supervisory or management capacity. Each additional year of approved work
experience may be substituted for one year of required formal education.
License/Certification: None required.
RECOMMENDED
WORK TRAITS: Knowledge of
techniques in information technology system analysis and design. Knowledge of the capabilities and
requirements of information technology equipment. Knowledge of the principles and techniques of systems
documentation. Knowledge of the
principles of effective supervision and administration. Knowledge of the principles and
practices of administration, public personnel administration, government
budgeting and general services administration. Knowledge of the principles of computer programming. Ability to communicate effectively. Ability to analyze operations and
organize component parts into a logical system. Ability to supervise subordinate professional/technical
employees. Ability to establish
and maintain effective working relationships with subordinates, associates,
agency management officials, electronic equipment manufacturers and
professional organizations. Must
be willing to maintain appearance appropriate to assigned duties and
responsibilities as determined by the agency appointing authority.
DISCLAIMER
STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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Last Updated 01/07/03
URL: http://www.nh.gov/hr/classspec_i/5204.htm