STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: INFORMATION
TECHNOLOGY MANAGER IV
Class Code: 5203-32
Date Established: 03-21-97
Occupational
Code: 7-1-1
Date of Last Revision: 12-28-01
BASIC PURPOSE: To manage
information technology programs, supervise assigned professional staff, and to
manage daily operations, including coordination of related technical resources.
CHARACTERISTIC
DUTIES AND RESPONSIBILITIES:
·
Formulates
information technology program scope, plan, and objectives; recommends
assignments to agency administrators and assigns team member tasks.
·
Researches,
recommends and implements acquisition of all necessary resources, including
hardware, software and systems design and development standards required to
assure completion of information technology projects.
·
Assigns and schedules
operating system software, network communications software and hardware updates
on multiple computer platforms.
·
Supervises and
reviews completion of work products by assigned team members.
·
Manages development,
testing and implementation efforts
for information technology programs.
·
Analyzes system
performance problems to determine the best solution and takes steps to
implement the solution.
·
Manages assigned
teams to ensure utilization of approved development tools and adherence to
design standards.
·
Develops, monitors
and administers agency information technology budget.
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DISTINGUISHING
FACTORS:
Skill: Requires skill
in evaluating, planning or integrating analysis of data to formulate current
and long-range solutions, strategies or policies of a specialized or technical
nature.
Knowledge: Requires
logical or scientific expertise to resolve problems of a specialized or
professional nature in a wide range of applications.
Impact: Requires
overall administrative responsibility for achieving agency objectives by directing
all aspects of operations management.
Errors at this level result in disruption of systemwide programs or
services as well as long-term adverse impact on agency image and the future
success of organizational operations.
Supervision: Requires
delegating supervisory or program responsibilities to subordinate managers,
with overall accountability for hiring employees and approving program
policies. The supervisor in this
position assumes responsibility for an organizational unit, including
developing long-range plans, analyzing staffing requirements, and formulating
systemwide policies and procedures.
Working
Conditions: Requires performing regular job
functions in a controlled environment with minimal exposure to disagreeable job
elements and little risk of hazard to physical or mental health.
Physical
Demands: Requires light work, including
continuous walking or operating simple equipment for extended periods of time
as well as occasional strenuous activities such as reaching or bending.
Communication: Requires
reviewing summaries and reports and making decisions to solve problems or to
achieve work objectives as well as articulating and expressing those solutions
and goals. This level also
requires formal presentations of solutions and goals to employees and the
general public to increase the responsiveness of the agency toward the demands
of its client system.
Complexity: Requires
formulating the combination of overall job functions in order to address highly
diverse or novel situations requiring new concepts and imaginative approaches
to a wide range of intellectual and practical problems.
Independent
Action: Requires administrative decision-making
in authorizing and monitoring the implementation of major departmental policies
and procedures.
MINIMUM
QUALIFICATIONS:
Education: Bachelor's
degree from a recognized college or university. Each additional year of approved formal education may be
substituted for one year of required work experience.
Experience: Nine years of
experience in information technology or data management, four years of which
shall have been in a management capacity.
Each additional year of approved work experience may be substituted for
one year of required formal education.
License/Certification: None required.
RECOMMENDED
WORK TRAITS: Knowledge of
techniques in information technology analysis and design. Knowledge of the capabilities and
requirements of information technology equipment. Knowledge of the principles and techniques of systems
documentation. Knowledge of the
principles of effective supervision and administration. Knowledge of the principles and
practices of administration, public personnel administration, government
budgeting and general services administration. Knowledge of the principles of computer programming. Ability to communicate
effectively. Ability to analyze operations
and organize component parts into a logical system. Ability to supervise subordinate professional/technical
employees. Ability to establish
and maintain effective working relationships with subordinates, associates,
agency management officials, electronic equipment manufacturers and
professional organizations. Must
be willing to maintain appearance appropriate to assigned duties and
responsibilities as determined by the agency appointing authority.
DISCLAIMER
STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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Last Updated 01/07/03
URL: http://www.nh.gov/hr/classspec_i/5203.htm