STATE OF NEW HAMPSHIRE
HUMAN RESOURCES


CLASSIFICATION:  INFORMATION TECHNOLOGY MANAGER III

 

Class Code:  5202-31                                            Date Established:  03-21-97          

 

Occupational Code:  7-1-1                                   Date of Last Revision:  12-28-01

 

BASIC PURPOSE:  To manage information technology projects and programs for integrated information systems, design software processes and procedures, and to develop information systems policies to increase the efficiency of agency operations.

 

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

 

·        Organizes and directs the execution of management information analysis and design approaches.

 

·        Analyzes existing information technology systems and procedures, designs improved approaches to operating situations, and coordinates overall implementation.

 

·        Designs general logic for system development and determines optimum equipment configuration.

 

·        Organizes and prepares proposed data system documentation and participates in computer feasibility and comparison studies.

 

·        Coordinates development, testing, and implementation efforts for information technology programs.

 

·        Supervises and/or trains subordinate information technology staff using formal instruction and on-the-job direction and guidance.

 

·        Coordinates with managers of other organizational units to recommend system solutions to accomplish goals, set priorities, and to resolve problems.

 

·        Evaluates specifications for new applications and enhancements, and applies project management techniques to assure timely completion.

 

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DISTINGUISHING FACTORS:

 

Skill:  Requires skill in evaluating, planning or integrating analysis of data to formulate current and long-range solutions, strategies or policies of a specialized or technical nature.

 

Knowledge:  Requires logical or scientific understanding to analyze problems of a specialized or professional nature in a particular field.

 

Impact:  Requires overall administrative responsibility for achieving agency objectives by directing all aspects of operations management.  Errors at this level result in disruption of systemwide programs or services as well as long-term adverse impact on agency image and the future success of organizational operations.

 

Supervision:  Requires delegating supervisory or program responsibilities to subordinate managers, with overall accountability for hiring employees and approving program policies.  The supervisor in this position assumes responsibility for an organizational unit, including developing long-range plans, analyzing staffing requirements, and formulating systemwide policies and procedures.

 

Working Conditions:  Requires performing regular job functions in a controlled environment with minimal exposure to disagreeable job elements and little risk of hazard to physical or mental health.

 

Physical Demands:  Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.

 


INFORMATION TECHNOLOGY MANAGER III

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Communication:  Requires reviewing summaries and reports and making decisions to solve problems or to achieve work objectives as well as articulating and expressing those solutions and goals.  This level also requires formal presentations of solutions and goals to employees and the general public to increase the responsiveness of the agency toward the demands of its client system.

 

Complexity:  Requires formulating the combination of overall job functions in order to address highly diverse or novel situations requiring new concepts and imaginative approaches to a wide range of intellectual and practical problems.

 

Independent Action:  Requires administrative decision-making in authorizing and monitoring the implementation of major departmental policies and procedures.

 

MINIMUM QUALIFICATIONS:

 

Education:  Bachelor's degree from a recognized college or university.  Each additional year of approved formal education may be substituted for one year of required work experience.

 

Experience:  Eight years of experience in information technology or data management, three years of which shall have been in a supervisory or management capacity.  Each additional year of approved work experience may be substituted for one year of required formal education.

 

License/Certification:  None required.

 

RECOMMENDED WORK TRAITS:  Knowledge of techniques in information technology system analysis and design.  Knowledge of the capabilities and requirements of information technology equipment.  Knowledge of the principles and techniques of systems documentation.  Knowledge of the principles of effective supervision and administration.  Knowledge of the principles and practices of administration, public personnel administration, government budgeting and general services administration.  Knowledge of the principles of computer programming.  Ability to communicate effectively orally and in writing.  Ability to analyze operations and organize component parts into a logical system.  Ability to supervise subordinate professional/technical employees.  Ability to establish and maintain effective working relationships with subordinates, associates, agency management officials, electronic equipment manufacturers and professional organizations.  Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.

 

DISCLAIMER STATEMENT:  This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

 


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Last Updated 01/07/03
URL: http://www.nh.gov/hr/classspec_i/5202.htm