STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: INFORMATION
TECHNOLOGY MANAGER II
Class Code: 5201-30
Date Established: 03-21-97
Occupational
Code: 7-1-1
Date of Last Revision: 12-28-01
BASIC PURPOSE: To manage
information technology services and recommend changes in information systems
policies to increase the efficiency of agency operations.
CHARACTERISTIC
DUTIES AND RESPONSIBILITIES:
·
Analyzes, develops
and implements new policies concerning information technology.
·
Evaluates strategic
plans and software for information technology, including approving
implementation plans, to ensure their integrity and feasibility.
·
Analyzes audit
reports and provides agency management with information concerning operational
policies, procedures and processes.
·
Implements changes to
information technology development/maintenance standards based upon current
trends and state requirements.
·
Oversees the
development and implementation of test, evaluation, audit, quality control, and
sampling procedures, as well as research and statistical analysis techniques.
·
Advises users in
procedures and operations to promote system efficiency.
·
Conducts reviews,
audits, and interviews to insure compliance with standards and generally
acceptable information technology development practices.
·
Integrates and
administers information technology strategies and policies.
·
Reviews statistical
data and performs trend analysis, as necessary, to forecast future development
needs with respect to information technology.
·
Identifies training
needs and contributes to training development of technical staff.
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DISTINGUISHING
FACTORS:
Skill: Requires skill
in evaluating, planning or integrating analysis of data to formulate current
and long-range solutions, strategies or policies of a specialized or technical
nature.
Knowledge: Requires
logical or scientific understanding to analyze problems of a specialized or
professional nature in a particular field.
Impact: Requires
responsibility for achieving major aspects of long-range agency objectives by
planning short- and long-term organization goals, reviewing recommendations for
procedural changes, and developing or revising program policies. Errors at this level result in
incorrect decisions at an administrative level, and are detected subsequent to
implementation in an overall evaluation process.
Supervision: Requires
delegating supervisory or program responsibilities to subordinate managers,
with overall accountability for hiring employees and approving program
policies. The supervisor in this
position assumes responsibility for an organizational unit, including
developing long-range plans, analyzing staffing requirements, and formulating
systemwide policies and procedures.
Working
Conditions: Requires performing regular job
functions in a controlled environment with minimal exposure to disagreeable job
elements and little risk of hazard to physical or mental health.
Physical
Demands: Requires light work, including
continuous walking or operating simple equipment for extended periods of time
as well as occasional strenuous activities such as reaching or bending.
Communication: Requires
reviewing summaries and reports and making decisions to solve problems or to
achieve work objectives as well as articulating and expressing those solutions
and goals. This level also
requires formal presentations of solutions and goals to employees and the
general public to increase the responsiveness of the agency toward the demands
of its client system.
Complexity: Requires
formulating the combination of overall job functions in order to address highly
diverse or novel situations requiring new concepts and imaginative approaches
to a wide range of intellectual and practical problems.
Independent
Action: Requires administrative decision-making
in authorizing and monitoring the implementation of major departmental policies
and procedures.
MINIMUM
QUALIFICATIONS:
Education: Bachelor's
degree from a recognized college or university. Each additional year of approved formal education may be substituted for one year of
required work experience.
Experience: Seven years of
experience in information technology or information management, two years of
which shall have been in a supervisory or project management capacity. Each additional year of approved work
experience may be substituted for one year of required formal education.
License/Certification: None required.
RECOMMENDED
WORK TRAITS: Knowledge of the capabilities and
applications of information technology to solve major problems associated with
management. Knowledge of
techniques and controls used in the analysis and design of information
technology systems. Knowledge of
management organization necessary for efficient operation in data processing or
information technology environment.
Ability to analyze functions and organize into an effective
operation. Ability to communicate
effectively. Ability to establish
and maintain effective working relationships with federal and state employees,
as well as the general public.
Must be willing to maintain appearance appropriate to assigned duties
and responsibilities as determined by the agency appointing authority.
DISCLAIMER
STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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Last Updated 01/07/03
URL: http://www.nh.gov/hr/classspec_i/5201.htm