STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: AREA PROGRAM COORDINATOR
Class Code: 0207-21
Date Established: 12-29-80
Occupational Code: 7-7-7
Date of Last Revision: 12-28-01
BASIC PURPOSE: To develop and implement local and area
services systems to ensure that services for elderly and disabled adults are
effectively provided.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
·
Coordinates the
formation, development and operation of area advisory councils to establish an
educated network of senior advocates.
·
Provides leadership
to agency staff, public officials, community groups, and concerned citizens in
planning and implementing coordinated comprehensive services to elderly and
disabled adults.
·
Monitors program
sites and agency facilities to evaluate program effectiveness.
·
Reviews and evaluates
proposals in order to make recommendations to the Division of Elderly and Adult
Services.
·
Educates and trains
services providers, volunteers, and others to increase the level of expertise
among providers, and self-help skills among target populations.
·
Prepares reports to
meet agency requirements and to inform staff of program status.
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DISTINGUISHING FACTORS:
Skill: Requires skill in developing formats
and procedures for special applications OR in investigating and reviewing the
use of equipment and data for a specialized function.
Knowledge: Requires logical or scientific
understanding to analyze problems of a specialized or professional nature in a
particular field.
Impact: Requires responsibility for achieving
direct service objectives by assessing agency service needs and making
preliminary recommendations for the development of alternative short-term
program policies or procedures.
Errors at this level result in incomplete assessments or misleading
recommendations causing a disruption of agency programs or policies.
Supervision: Requires direct supervision of other
employees doing related or similar work, including scheduling work,
recommending leave, reviewing work for accuracy, performance appraisal, or
interviewing applicants for position vacancies.
Working Conditions: Requires performing regular job
functions in a controlled environment with minimal exposure to disagreeable job
elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including
continuous walking or operating simple equipment for extended periods of time
as well as occasional strenuous activities such as reaching or bending.
Communication: Requires summarizing data, preparing
reports and making recommendations based on findings which contribute to
solving problems and achieving work objectives. This level also requires presenting information for use by
administrative-level managers in making decisions.
Complexity: Requires coordinating a combination of
diverse job functions in order to integrate professional and technical agency
goals. This level also requires
considerable judgment to implement a sequence of operations or actions.
Independent Action: Requires objective assessment in
analyzing and developing new work methods and procedures subject to periodic
review and in making decisions according to established technical, professional
or administrative standards.
MINIMUM QUALIFICATIONS:
Education: Bachelor's degree from an accredited
college or university with major study in social work, psychology, community
organization, or sociology. Each
additional year of approved formal education may be substituted for one year of
required work experience.
Experience: Three years' experience in the field of
community organization, social work, gerontology, or the equivalent, one year
of which must have been in an administrative, supervisory or consultative
capacity. Each additional year of
approved work experience may be substituted for one year of required formal
education.
License/Certification: Valid New Hampshire driver's license.
SPECIAL REQUIREMENTS:
For appointment
consideration, Area Program Coordinator applicants must successfully
participate in a structured interview measuring possession of knowledge, skills
and abilities identified as necessary for satisfactory job performance by this
class specification. The
structured interview is developed and administered, according to Division of
Personnel guidelines, by representatives of the state agency in which the
vacancy exists.
RECOMMENDED WORK TRAITS: Considerable knowledge of social,
emotional, economic and health needs of older persons. Considerable knowledge of governmental
programs which affect elderly people.
Knowledge of governmental organization at federal, state and local
levels. Knowledge of the
principles of budgets, fiscal, and office management factors. Knowledge of community organizations. Knowledge of various community
reactions such as apathy and resistance to change. Ability to address groups and write for publication. Ability to secure and analyze
data. Ability to develop sound,
short-range and long-range plans and adapt them to changing circumstances. Ability to establish and maintain
effective working relationships with federal, state and local officials, public
and private agency personnel, and the public. Must be willing to maintain appearance appropriate to
assigned duties and responsibilities as determined by the agency appointing
authority.
DISCLAIMER STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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Last Updated 05/10/02
URL: http://www.nh.gov/hr/classspec_a/0207.htm