STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: ADMINISTRATOR OF SERVICES
Class Code: 0087-28
Date Established: 05-13-85
Occupational Code: 3-2-5
Date of Last Revision: 12-28-01
BASIC PURPOSE: To administer and integrate the
activities of various service-oriented programs for the Department of
Corrections.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
·
Plans, develops, and
implements effective programmatic plans for the operation of facility and
equipment maintenance, laundry services, food services, warehousing and
correctional industries.
·
Administers, directs
and organizes employment and training functions which relate to the work and
rehabilitation of inmates.
·
Plans, develops and
implements physical plant capital improvement programs with federal, state and
local officials and professional architectural and engineering experts.
·
Analyzes program
operations for efficiency and effectiveness and for proper allocation of agency
resources.
·
Develops public
information and projection data for budget preparation and prepares appropriate
program and financial reports.
·
Hears and resolves
complaints and conflicts, and directs appropriate action or corrective action.
·
Coordinates with the
other work units within the facility to obtain maximum effectiveness of
services with minimum security risks.
-------------------------------------------------------------------------------------------------------------------------------------------
DISTINGUISHING FACTORS:
Skill: Requires skill in analyzing and
interpreting data, policy and procedures OR in using equipment in order to
arrive at logical conclusions or recommendations.
Knowledge: Requires logical or scientific
expertise to resolve problems of a specialized or professional nature in a wide
range of applications.
Impact: Requires responsibility for achieving
major aspects of long-range agency objectives by planning short- and long-term
organization goals, reviewing recommendations for procedural changes, and
developing or revising program policies.
Errors at this level result in incorrect decisions at an administrative
level, and are detected subsequent to implementation in an overall evaluation
process.
Supervision: Requires delegating supervisory or
program responsibilities to subordinate managers, with overall accountability
for hiring employees and approving program policies. The supervisor in this position assumes responsibility for
an organizational unit, including developing long-range plans, analyzing
staffing requirements, and formulating systemwide policies and procedures.
Working Conditions: Requires performing regular job
functions in a controlled environment with minimal exposure to disagreeable job
elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including
continuous walking or operating simple equipment for extended periods of time
as well as occasional strenuous activities such as reaching or bending.
Communication: Requires reviewing summaries and
reports and making management level decisions to solve problems or to achieve
work objectives as well as articulating and expressing those solutions and
goals. This level also requires
formal presentations of solutions and goals to employees and the general public
to increase the responsiveness of the agency toward the demands of its client
system.
Complexity: Requires evaluating a combination of
wide-ranging job functions to determine work procedures, to solve problems, and
to reach conclusions by applying analytical, technical, or scientific thinking. This level also requires planning
policies and long-term strategies, drawing conclusions based on available
criteria, and evaluating the effectiveness of program objectives.
Independent Action: Requires independent judgment in
planning and evaluating work procedures and in supervising the development of
professional, technical and managerial standards under administrative direction
and according to broad departmental guidelines.
MINIMUM QUALIFICATIONS:
Education: Bachelor's degree from a recognized
college or university with major study in corrections or criminal justice. Each additional year of approved formal
education may be substituted for one year of required work experience.
Experience: Seven years' experience at a
professional or technical level in industry, criminal justice, penology, law
enforcement or a related field, at least five years of which must have been in
a supervisory role. Additional
years of related work experience may not be substituted for the formal
education required by this class specification.
License/Certification: None required.
RECOMMENDED WORK TRAITS: Thorough knowledge of crimianl law and
its administration. Considerable
knowledge of the principles and methods of fiscal administration and technical
management as it relates to the operation of correctional industries. Knowledge
of service contract and construction management. Substantial practical knowledge of the techniques of law
enforcement supervision. Knowledge
of corrections principles and techniques including rehabilitation programs for
inmates. Knowledge of fiscal management and basic contract and plant operation
procedures. Knowledge of the findings, trends and development resulting from
correctional research. Knowledge
of rehabilitation programs in the education, classification, medical, mental
health and psychiatric technical areas.
Ability to meet the public and maintain their cooperation in the aims of
the correctional system. Ability
to establish and maintain effective working relationships with other employees,
superiors, subordinates, students, professional agencies, technical
representatives and the general public.
Ability to communicate effectively both orally and in writing to
individuals and groups. Must be
willing to maintain appearance appropriate to assigned duties and
responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
Back to Human Resources Home Page
Back
to State Opportunities Listing Page
Back to Class Specification List
Last Updated 05/10/02
URL: http://www.nh.gov/hr/classspec_a/0087.htm