STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: ADMINISTRATIVE
ASSISTANT I
Class Code: 0081-16
Date Established: 07-01-50
Occupational
Code: 7-1-2
Date of Last Revision: 12-08-05
BASIC PURPOSE: To supervise
the administrative and office management functions of an organizational unit or
section, with responsibility for scheduling staff assignments.
CHARACTERISTIC
DUTIES AND RESPONSIBILITIES:
·
Manages a clerical
support unit or section including solving work-related problems as necessary.
·
Recommends the
development of work methods to facilitate the flow of work in the assigned work
area.
·
Presents information
to clarify department policies, procedures, laws and regulations to inquiring
employees or the general public.
·
Gathers and
summarizes fiscal data to prepare reports and documents used in administrative
decision-making.
·
Reviews and replies
to correspondence and performs public relations duties, such as assisting in
the preparation of news articles.
·
Conducts research
work, prepares reports and informational material for administrative use by
agency managers.
-------------------------------------------------------------------------------------------------------------------------------------------
DISTINGUISHING
FACTORS:
Skill: Requires skill
in recommending routine changes in standardized operating procedures OR in
retrieving, compiling and reporting data according to established procedures OR
in operating complex machines.
Knowledge: Requires
knowledge of business practices and procedures or technical training in a craft
or trade, including working from detailed instructions, to apply knowledge in a
variety of practical situations.
Impact: Requires
responsibility for contributing to immediate, ongoing agency objectives by
facilitating the direct provision of services to the public or other state
agencies. Errors at this level
result in inaccurate reports or invalid test results and require significant
investment of time and resources to detect.
Supervision: Requires
direct supervision of programs or of employees doing work which differs from
the supervisor, including disciplining employees, solving personnel problems,
recommending hiring and firing employees, and developing work methods. The supervisor in this position manages
a working unit or section with responsibility for employee performance
appraisal.
Working
Conditions: Requires performing regular job
functions under good conditions in a safe working environment.
Physical Demands: Requires
sedentary work, including continuous sitting or occasional standing and
walking.
Communication: Requires
summarizing data, preparing reports and making recommendations based on
findings which contribute to solving problems and achieving work
objectives. This level also
requires presenting information for use by administrative-level managers in
making decisions.
Complexity: Requires a
combination of job functions to establish facts, to draw daily operational
conclusions, or to solve practical problems. This level also requires providing a variety of alternative
solutions where only limited standardization exists.
Independent
Action: Requires a range of choice in applying
a number of technical or administrative policies under general direction and in
making routine decisions or in recommending modifications in work procedures
for approval by supervisor.
MINIMUM
QUALIFICATIONS:
Education: Associate's
degree from a recognized college or technical institute with a major study in
business administration, accounting, or public administration. Each additional year of approved formal
education may be substituted for one year of required work experience.
Experience: Three years'
experience in responsible office or business management activities. Each additional year of approved work
experience may be substituted for one year of required formal education.
License/Certification: None required.
SPECIAL
REQUIREMENTS:
For appointment consideration, Administrative Assistant I
applicants must successfully participate in a written examination. This examination measures possession of
knowledge, skills and abilities identified as necessary for satisfactory job
performance by this class specification.
RECOMMENDED
WORK TRAITS: Knowledge of modern principles and
practices of public or business administration. Knowledge of modern office methods and procedures. Knowledge of basic principles and
practices of accounting. Ability
to plan, assign and supervise the work of others. Ability to conduct studies and analyses contributing to the
development of sound operational procedures. Ability to speak and write effectively. Ability to understand and carry out
complex written or oral instructions.
Ability to establish and maintain harmonious working relationships with
administrative officials, other employees and the general public. Must be willing to maintain appearance
appropriate to assigned duties and responsibilities as determined by the agency
appointing authority.
DISCLAIMER
STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
Back
to Human Resources Home Page
Back to State Opportunities
Listing Page
Back to Class Specification
List
Last Updated 10/21/04
URL: http://www.nh.gov/hr/classspec_a/0081.htm