STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: ADMINISTRATOR
OF INDUSTRY REGULATION AND LICENSING
Class Code: 0058-32
Date Established: 12-16-93
Occupational
Code: 7-1-5
Date of Last Revision: 03-06-07
BASIC PURPOSE: To administer,
evaluate and direct the planning, development and implementation of policies
and procedures for a major department division or work unit.
CHARACTERISTIC
DUTIES AND RESPONSIBILITIES:
·
Administers the
review of filings for conformance to state law as to forms and applicable rate
structures.
·
Reviews and approves
forms, policies, and applicable rates filed by regulated industries.
·
Develops and
supervises procedures for the investigation and licensing of regulated industries.
·
Drafts legislation
and rules, and amendments thereto, for the Commissioner's approval, and
provides testimony at legislative hearings on same.
·
Represents the
Commissioner at hearings and conferences and develops and evaluates procedures
and policies for the answering of consumer inquiries and complaints.
·
Serves on committees
related to regulated industries, and provides expert advice to such committees.
·
Develops, in
conjunction with the commissioner and other executive personnel, department
policies and strategies to achieve agency goals and objectives and to meet
statutory mandates.
·
Contacts senior
industry executives, industry attorneys, federal regulatory personnel and
federal regulatory attorneys to ensure understanding of department orders, decisions,
policies and regulations.
·
Supervises
subordinate personnel with responsibility for assigning and reviewing work,
training, and coordinating activities.
DISTINGUISHING
FACTORS:
Skill: Requires skill
in evaluating, planning or integrating analysis of data to formulate current
and long-range solutions, strategies or policies of a specialized or technical
nature.
Knowledge: Requires
logical or scientific expertise to resolve problems of a specialized or
professional nature in a wide range of applications.
Impact: Requires
overall administrative responsibility for achieving agency objectives by
directing all aspects of operations management. Errors at this level result in disruption of systemwide
programs or services as well as long-term adverse impact on agency image and
the future success of organizational operations.
Supervision: Requires
delegating supervisory or program responsibilities to subordinate managers,
with overall accountability for hiring employees and approving program policies. The supervisor in this position assumes
responsibility for an organizational unit, including developing long-range
plans, analyzing staffing requirements, and formulating systemwide policies and
procedures.
Working
Conditions: Requires performing regular job
functions in a controlled environment with minimal exposure to disagreeable job
elements and little risk of hazard to physical or mental health.
Physical
Demands: Requires light work, including
continuous walking or operating simple equipment for extended periods of time
as well as occasional strenuous activities such as reaching or bending.
Communication: Requires
acting as the official representative of the agency, including explaining and
defending current and long-range goals or objectives which directly affect
public policy decisions regarding major state programs and services.
Complexity: Requires
evaluating a combination of wide-ranging job functions to determine work
procedures, to solve problems, and to reach conclusions by applying analytical,
technical, or scientific thinking.
This level also requires planning policies and long-term strategies,
drawing conclusions based on available criteria, and evaluating the
effectiveness of program objectives.
Independent
Action: Requires administrative decision-making
in authorizing and monitoring the implementation of major departmental policies
and procedures.
MINIMUM
QUALIFICATIONS:
For Positions at the Insurance Department:
Education: Bachelor's
degree from a recognized college or university with a major study in business
administration, accounting or economics.
Experience: Eight years'
experience in the insurance industry, including statistical analysis and
accounting with specialization in the area of property and casualty insurance. Each additional year of approved
experience may be substituted for one year of required formal education.
For Positions at the Public Utilities Commission::
Education: Bachelor’s
degree from a recognized college or university with a major study in economics,
engineering, accounting, finance, or business administration. Each additional year of approved formal
education may be substituted for one year of required work experience.
Experience: Eight years’
regulatory experience or relevant experience in a regulated industry, such as
utilities, insurance, or banking, five years of which shall have been in a
profession involving utility operations or regulation.
License/Certification: Valid New
Hampshire driver's license.
RECOMMENDED
WORK TRAITS: Extensive knowledge of the regulated
industry and applicable laws, rules and regulations. Extensive knowledge of analytical procedures. Considerable knowledge of domestic and
foreign practices relating to the regulated industry. Ability to supervise professional, technical and clerical
personnel. Ability to communicate
effectively with individuals and groups in oral and written form. Ability and skill in writing analytical,
technical, statistical or narrative reports and similar documents. Ability to establish and maintain
effective working relationships with officials of affected industries, industry
attorneys, legislators, state officials, federal regulators, federal regulatory
attorneys and the consumer public.
Must be willing to maintain appearance appropriate to assigned duties
and responsibilities as determined by the agency appointing authority.
DISCLAIMER
STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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Last Updated 10/21/04
URL: http://www.nh.gov/hr/classspec_a/0058.htm