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Air Rail Highway Bike/Ped Public Transit


For Immediate Release
August 25, 2015
Bill Boynton
Public Information Office
(603) 271-6495
E-ZPass Customer Response Prompts Date Extension
NH Toll Discount for Non-Working Transponders Extended to Nov. 1

Due to an overwhelming customer response to notices from the NH Department of Transportation (NHDOT) regarding the possible end of service life for decade old E-ZPass transponders, the NHDOT is extending by two months the date at which non-working transponders (tags) will no longer receive the NH E-ZPass toll discount.

After November 1, 2015, New Hampshire E-ZPass account holders with non-working transponders will have tolls on NH Turnpikes applied at the full toll rate, instead of the discount rate (30% for passenger vehicles and 10% for commercial vehicles).

Customers with transponders have been encouraged to test and/or replace transponders purchased in 2005 if their tag is not being read in the lane to ensure the most efficient and cost-effective toll transactions.

New Hampshire E-ZPass customers should note the following:

  • The toll lane message "Unpaid Call E-ZPASS" is the most convenient way to determine if a transponder is not working.
  • There is NO deadline for replacing 10-year old transponders.
  • If a transponder is working, there is NO urgency to replace it.
  • NH transponders not working after 11/1/2015 will not receive the NH toll discount.
  • There is an on-line option for purchasing replacement transponders (up to 4 per account).

Replacement transponders can be ordered on-line at

Transponders can be tested at E-ZPass Walk-In Centers in Nashua, Hooksett, and Portsmouth, which can be found at All three Walk-In Centers will offer extended hours for transponder battery testing and purchasing transponders on Saturday, August 29, 2015 from 8:00 am until 4:00 pm.

New Hampshire Department of Transportation
PO Box 483 | 7 Hazen Drive | Concord, NH | 03302-0483
Tel: 603.271-3734 | Fax: 603.271.3914

copyright 2015. State of New Hampshire