Technical Support Specialist III
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|Position Title:||Technical Support Specialist III|
|Salary Range:||$44,752.50 - $53,137.50|
|Department/Division:||Technical Support Services Division, Regional Support Services|
|Location:||Pleasant Street, Concord NH|
|Education:||Bachelor's degree from a recognized college or university with major study in mathematics, computer science, business administration, or a related degree field with at least fifteen (15) credit hours in the field of computer science. Each additional year of approved formal education may be substituted for one year of required work experience.|
|Experience:||Three years' experience in computer programming or design, two years of which shall have involved the support and maintenance of a software operating system. Each additional year of approved work experience may be substituted for one year of required formal education.|
|Special Requirements:||A+ certification or equivalent experience preferred. Position requires experience supporting Windows 2000/2003 with Active Directory, as well as desktop experience supporting various levels of desktop operating systems, good knowledge of data communications and internetworking, thorough knowledge of microcomputer operating systems, software and hardware, strong technical analytical and problem solving skills and the ability to function independently in a demanding environment.
Temporary schedule changes or off hours work (non-business hours) may be required to allow for planned installations and upgrades or for other work that cannot be done without major disruption to users and network systems within core business hours. May be reassigned based on workload and/or support requirements.
|License/Certification:||Must be eligible to hold a valid New Hampshire driver's license and have access to transportation for use in statewide travel.|
|For further information contact:|
|Name:||Earle Guyett, Technical Support Specialist|
|Applications must be sent to:|
|Mailing Address:||Department of Information Technology
Attention: Pat Bernard
27 Hazen Drive
Concord NH 03301
Equal Opportunity Employer
Employees may be required to pay an agency/union fee
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