Technical Support Specialist III
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| Position Title: | Technical Support Specialist III |
| Position No: | 13778 |
| Labor Grade: | 25 |
| Salary Range: | $44,752.50 - $53,137.50 |
| Department/Division: | Technical Support Services Division |
| Location: | Hazen Dr. Concord NH |
| MINIMUM QUALIFICATIONS | |
| Education: | Bachelor's degree from a recognized college or university with major study in mathematics, computer science, business administration, or a related degree field with at least fifteen (15) credit hours in the field of computer science. Each additional year of approved formal education may be substituted for one year of required work experience. |
| Experience: | Three years' experience in computer programming or design, two years of which shall have involved the support and maintenance of a software operating system. Each additional year of approved work experience may be substituted for one year of required formal education. |
| Special Requirements: | Position requires experience supporting Windows 2003/2008 with Active Directory, as well as desktop experience supporting various levels of desktop operating systems, good knowledge of data communications, thorough knowledge of microcomputer operating systems, software and hardware, strong technical analytical and problem solving skills, and the ability to work independently with minimal direction in a demanding environment. Must be able to lift up to forty (40) pounds in order to assist with moving of computer equipment. Temporary schedule changes or off hours work (non-business hours) may be required to allow for planned installations and upgrades or for other work that cannot be done without major disruption to users and network systems within core business hours. |
| Licensing Requirements: | Must be eligible to hold a valid driver's license and have access to transportation for use in statewide travel. |
| For further information contact: | |
| Name: | Earl Guyett, Technical Support Specialist |
| Phone: | (603) 271-5158 |
| Applications must be sent to: | |
| E-Mail: | ITJOBS@doit.nh.gov or |
| Mailing Address: | Department of Information Technology Attention: Pat Bernard 27 Hazen Drive Concord NH 03301 |
Equal Opportunity Employer
Employees may be required to pay an agency/union fee
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