Technical Support Specialist VI
Position No. contains Supplemental Job Description. All Supplemental Job Descriptions have been saved in Adobe Acrobat Reader format.
|Position Title:||Technical Support Specialist VI|
|Salary Range:||$60,684.00 - $72,852.00|
|Department/Division:||Operation Division, Systems Administration|
|Location:||27 Hazen Drive, Concord NH|
|Education:||Bachelor's degree from a recognized college or university with a major study in mathematics, computer science, business administration or a related degree field with at least fifteen (15) credit hours in the field of computer science. Each additional year of approved formal education may be substituted for one year of required work experience.|
|Experience:||Eight years' experience in computer networking and systems operations, three years of which shall have been concerned with designing and maintaining computer networks and providing technical support in a multi-platform environment. Each additional year of approved work experience may be substituted for one year of required formal education.|
|License/Certification:||Must be eligible to hold a valid New Hampshire driver's license and have access to transportation for use in statewide travel.|
|Special Requirements:||May be required to work an alternate work schedule.|
|Special Qualifications:||Experience required with HP UX server (LINUX and Microsoft Windows server experience a plus). Experience with Web server setup, configuration and maintenance, (example(s): BEA WebSphere, Apache Web server, etc.). Must have experience with networking, systems architecture and application configuration. The position requires a strong knowledge of data communications and TCP/IP protocols, strong technical and analytical skills, and the ability to function independently or on a team in a highly demanding environment. Proven experience with maintaining large mission critical servers. Must possess a strong customer support ethic and must be able to communicate effectively with both technical and non-technical staff and customers. Experience with server security administration is required (i.e. maintaining user accounts, defining permissions, providing secure access to files and providing secure file transmission).
Excellent written and verbal communication skills are required as well as the ability to work with minimum guidance. Ability to deal with a dynamic development and work well in a multi-team environment is also required.
|For further information contact:|
|Name:||Mike Blatsos, Technical Support Specialist|
|Applications must be sent to:|
|Mailing Address:||Department of Information Technology
Attention: Pat Bernard
27 Hazen Drive
Concord NH 03301
Equal Opportunity Employer
Employees may be required to pay an agency/union fee
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