Technical Support Services mission is to assist our customers in meeting their goals by providing end-to-end IT services. TSS is the customer support division of the Department of Information Technology (DoIT) dedicated to:
- providing a single point of contact for accessing DoIT resources and services;
- providing configuration, installation and maintenance services for PC’s, laptops and peripherals;
- providing enterprise solutions such as e-mail, file and print, anti-spam, anti-virus, patch management, software distribution and Web filtering services;
- providing and maintaining alliances with other units to improve efficiency in the delivery of DoIT services;
- and establishing internal monitoring and measurement programs that will insure the delivery of high quality, high availability services.