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Consumer Assistance

What's New

  • Credit Card Data Breaches - Protect Yourself, Report Fraud.
    The Consumer Finance Protection Bureau (CFPB) urges consumers to:
    • Monitor your accounts for unauthorized charges.
    • Alert your bank or card provider immediately if fraud is suspected.
    • Follow up with your bank or card provider and keep records.
    • Avoid scams that ask for personal information via email or by phone.

    The complete consumer advisory is available on their website.

  • FTC Pass it onPASS IT ON!
    A new campaign against fraud - sponsored by the Federal Trade Commission, Learn More, Sign up for their Alerts.
  • Do you have questions regarding virtual currencies like Bitcoin? Consumers are encouraged to read this document before using or investing in virtual currencies.

Documents and Resources


Banking Department
53 Regional Drive  |  Suite 200  |  Concord, NH 03301
(603) 271-3561  |  (800) 437-5991
fax: (603) 271-1090 or (603) 271-0750